Software Alternatives, Accelerators & Startups

HelloSells VS HelpScout

Compare HelloSells VS HelpScout and see what are their differences

HelloSells logo HelloSells

Putting You in the Lead.24/7 Lead qualification service for sales & marketing teams. Boost your conversion rate & improve your ROI with lead capture, qualification & appointment booking.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • HelloSells Landing page
    Landing page //
    2023-08-04

HelloSells offers lead capture services to marketing agencies and media buyers. Our agents respond to your leads via inbound calls and qualify them as prospects. After qualifying, we can book appointments, transfer calls over or sync lead information directly to CRMs. Our services include, Lead capture - We respond to inbound calls in less than 4 rings to qualify and capture the information your client needs to make the sale. All our agents are professionally trained and are available 24/7 to respond & qualify leads. Customizable call scripts - All our interactions are customizable, from the way our agents welcome your callers, to the qualifying questions we ask. Powerful integrations - We can directly integrate with CRMs through webhooks & Zapier to sync new information and fetch existing contacts/leads for outbound follow-up. We also provide 24/ answering service & call center services. One of our main feature is, Value-added reporting - We look to build long term relationships and strive to deliver value to our clients. We'll work with you to understand your goals and create a dashboard that clearly displays the ROI.

  • HelpScout Landing page
    Landing page //
    2023-07-14

HelloSells

$ Details
$359.0 / Monthly (View our page for more different plans)
Platforms
Android Windows Mac OSX Web Salesforce

HelpScout

$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-

HelloSells features and specs

  • 24/7 Lead Qualification: Yes
  • 24/7 Appointment Scheduling: Yes
  • 24/7 Answering Service: Yes
  • 24/7 Inbound Lead Response and Capture: Yes
  • 24/7 Inbound Call Center: Yes
  • 24/7 Live Chat: Yes

HelpScout features and specs

No features have been listed yet.

HelloSells videos

24/7 Lead Qualification Service | All You Need To Know | HelloSells

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to HelloSells and HelpScout)
Help Desk
3 3%
97% 97
Customer Support
2 2%
98% 98
Business & Commerce
100 100%
0% 0
Customer Service
0 0%
100% 100

User comments

Share your experience with using HelloSells and HelpScout. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare HelloSells and HelpScout

HelloSells Reviews

We have no reviews of HelloSells yet.
Be the first one to post

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelloSells mentions (0)

We have not tracked any mentions of HelloSells yet. Tracking of HelloSells recommendations started around Aug 2022.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing HelloSells and HelpScout, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Abby Connect - Abby Connect is the top-rated, US-based virtual receptionist team with elite training, custom call handling, free extended hours, and a 14-day free trial.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Chat Metrics - Conversation as a Service (CaaS) live chat software

Front - The platform for exceptional customer service at scale.