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Helix ALM VS UserTesting.com

Compare Helix ALM VS UserTesting.com and see what are their differences

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Helix ALM logo Helix ALM

Helix ALM is the single, integrated application that lets you centralize and manage requirements, test cases, issues, and other development artifacts and their relationships.

UserTesting.com logo UserTesting.com

Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!
  • Helix ALM Landing page
    Landing page //
    2023-09-17
  • UserTesting.com Landing page
    Landing page //
    2023-09-27

UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.

Helix ALM

Website
perforce.com
Pricing URL
-
$ Details
-
Release Date
-
Edit details

UserTesting.com

Website
usertesting.com
Pricing URL
Official UserTesting.com Pricing
$ Details
Free Trial
Release Date
2007 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Darrell Benatar
Employees
500 - 999
Edit details

Helix ALM features and specs

  • Comprehensive ALM Solution
    Helix ALM offers a full range of application lifecycle management tools, including requirements management, test case management, and issue tracking, which provide an integrated environment for managing software development projects.
  • Traceability
    The platform provides excellent traceability features, enabling users to link requirements, test cases, and issues. This ensures that all project components are aligned and can be tracked throughout the development lifecycle.
  • Customizable Workflows
    Helix ALM allows for extensive customization of workflows to fit the specific needs of different projects. This flexibility makes it adaptable to various development methodologies and processes.
  • Advanced Reporting
    The tool includes robust reporting and analytics capabilities, allowing users to create custom reports and dashboards that offer insights into project progress, quality, and productivity.
  • Integration Capability
    Helix ALM integrates well with other development tools, including version control systems like Helix Core, as well as third-party tools such as JIRA and Microsoft Visual Studio.

Possible disadvantages of Helix ALM

  • Learning Curve
    Due to its comprehensive feature set and customization options, new users may face a steeper learning curve to fully utilize all aspects of Helix ALM.
  • Cost
    Helix ALM can be relatively expensive, particularly for smaller organizations or teams that might have budget constraints.
  • Complex Setup
    The initial setup and configuration of Helix ALM can be complex and time-consuming, requiring dedicated effort to get everything up and running smoothly.
  • Performance Issues
    Some users have reported performance issues, particularly when dealing with very large projects or extensive datasets, which can impact productivity.
  • Interface Usability
    While powerful, the user interface may appear dated and complex to some users, which could negatively impact user experience, especially for those accustomed to more modern UI/UX designs.

UserTesting.com features and specs

  • Ease of Use
    The platform is user-friendly and easy to navigate, making it simple for users to set up tests and analyze results.
  • Quality of Feedback
    Provides high-quality, detailed feedback from real users, which can be instrumental in improving user experience.
  • Quick Turnaround Time
    Enables rapid collection of feedback, often providing results within hours, which is ideal for iterative testing and fast-paced development cycles.
  • Diverse Participant Pool
    Offers access to a broad and diverse range of participants, ensuring that feedback is representative of different demographics and user types.
  • Comprehensive Analytics
    Includes robust analytics tools that help users make sense of the data collected and draw actionable insights.
  • Customizable Tests
    Allows for the creation of highly customizable tests to fit specific research needs and objectives.
  • Video Feedback
    Participants provide video recordings of their sessions, offering visual and contextual insights into user interactions.

Possible disadvantages of UserTesting.com

  • Cost
    The platform can be expensive, making it less accessible for smaller businesses or startups with limited budgets.
  • Participant Dropout
    There can be instances of participants dropping out of tests, which may require rescheduling and cause delays.
  • Limited Session Duration
    Testing sessions are often limited in duration, which might not be sufficient for more comprehensive or complex tests.
  • Dependency on External Participants
    The quality and reliability of the feedback are dependent on the external participant pool, which can sometimes be inconsistent.
  • Learning Curve
    While the platform is generally user-friendly, there can still be a learning curve for users unfamiliar with UX research methodologies.

Analysis of Helix ALM

Overall verdict

  • Overall, Helix ALM is considered a good tool for organizations that need a robust and integrated ALM solution. It's especially beneficial for teams that require strict compliance, detailed traceability, and efficient project management capabilities.

Why this product is good

  • Helix ALM by Perforce is a comprehensive application lifecycle management tool that integrates various aspects of development such as requirements management, test case management, and issue tracking. It is known for its robust features that help teams manage projects effectively and ensures traceability and compliance. Users often appreciate its flexibility, scalability, and ability to integrate with other tools, making it suitable for complex and regulated environments.

Recommended for

    Helix ALM is recommended for medium to large-sized enterprises, particularly those in industries like aerospace, defense, medical devices, or any regulated industry where compliance and traceability are essential. It's also suitable for teams that require a flexible, customized workflow and integration with other development tools and processes.

Analysis of UserTesting.com

Overall verdict

  • UserTesting.com is generally considered a good tool for businesses looking to conduct user research and usability testing. Its platform is user-friendly and it provides high-quality, actionable insights. However, its suitability may vary depending on the specific requirements of a project, such as budget constraints and target audience.

Why this product is good

  • UserTesting.com is a popular platform for gaining insights into user experience by allowing businesses to watch real users interact with their products or websites. It offers valuable video-based feedback from a diverse group of testers, which can help identify pain points, improve usability, and enhance customer satisfaction.

Recommended for

  • Product managers seeking to understand user interactions
  • UI/UX designers needing feedback on design elements
  • Marketing teams aiming to improve customer engagement
  • Businesses of various sizes looking to enhance their digital platforms

Helix ALM videos

+ Add

Jira Intergration with Helix ALM

More videos:

  • Review - What's New Helix ALM 2018 4
  • Tutorial - How to Improve Collaboration With Helix ALM and Slack

UserTesting.com videos

+ Add

Testing out UserTesting.com (LEGIT SIDE HUSTLE?!?)

Category Popularity

0-100% (relative to Helix ALM and UserTesting.com)

Helix ALM

UserTesting.com

Project Management
100 100%
Project Management
0% 0
User Experience
0 0%
User Experience
100% 100
Website Testing
100 100%
Website Testing
0% 0
Usability
0 0%
Usability
100% 100

User comments

Share your experience with using Helix ALM and UserTesting.com. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Helix ALM and UserTesting.com

Helix ALM Reviews

We have no reviews of Helix ALM yet.
Be the first one to post

UserTesting.com Reviews

10 Best Canny Alternatives and Competitors in 2025
The best way to understand your users is to put yourself in their shoes. With UserTesting, see what your customers see when they use your products and dive into user feedback to build products they’ll use daily. 🎯
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
UserTesting is a UX research tool that allows users to gain user insights via video feedback. UX teams can use the UserTesting panel to hire testers and delegate tasks to uncover how users interact with their product.
Source: maze.co
10 Best Hotjar Alternatives & Competitors in 2023
Plus, users can not reach any visualized data on the UserTesting dashboard and this makes it rather difficult to understand what exactly is going on on a website.
Source: www.socialpros.co
Best 8 Affordable UserZoom Alternatives in 2023
A vast quantity of worthless responses is the platform’s biggest and most noticeable downside. While UserTesting has a large volunteer pool, it appears that a considerable number of them are not qualified to participate in meaningful research. Some respondents are impatient, cheat, or appear to be uninterested in the procedure, all of which detracts from the overall...
Source: blog.uxtweak.com
UserTesting vs UserZoom: Pick the right user research software in 2022
Both Usertesting and UserZoom do not have a public pricing page. Their price is available upon request and you need to register for a demo. Then a sales representative will reach out to schedule an introductory demo call with you. After the call, you are usually given an estimate and a second sales call follows. The process of acquiring and registering for a subscription...
Source: blog.uxtweak.com

Social recommendations and mentions

Based on our record, UserTesting.com seems to be more popular. It has been mentiond 101 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Helix ALM mentions (0)

We have not tracked any mentions of Helix ALM yet. Tracking of Helix ALM recommendations started around Mar 2021.

UserTesting.com mentions (101)

  • Low-cost, one-off unmoderated usability testing platforms
    Lookback, Usability Hub (now called Lyssna) and Validately but have been spoiled by former employers who had the budget for usertesting.com so I'm pretty out of the loop on low-budget options. TIA! Source: over 1 year ago
  • Interview recruiting?
    I need to recruit 5-6 parents/grandparents for a study and I'm having trouble finding a company I can use (aside from usertesting.com since they tailor to large companies and I'm doing freelance work). Every company I've come across offers recruitment for surveys, but not interviews. Source: over 1 year ago
  • iOS User Testing App Won't Open
    Anyone else having problems with the iOS UserTesting App? Mine just opens and shows the logo, and stays there. I can see multiple tests available on usertesting.com, but can't open the app. I have a iPhone 13, updated to 17.1. Source: over 1 year ago
  • 🚀 Improve Your Site; Get Expert Reviews On Your Creation!
    User Testing Services: Platforms like UserTesting Human Insight Platform | Improve Customer Experience (CX) allow you to get feedback from real users who provide insights on usability, design, and user experience. Source: over 1 year ago
  • Is MTurk worth it for new users? (ZERO rejections, either...)
    Try usertesting.com, it fits into your schedule better. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Helix ALM and UserTesting.com, you can also consider the following products

Azure DevOps - Visual Studio dev tools & services make app development easy for any platform & language. Try our Mac & Windows code editor, IDE, or Azure DevOps for free.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

PractiTest - PractiTest is a cloud based Innovative test management tool.

TestRail - TestRail provides comprehensive test case management for software testing. Organize your testing, boost productivity, get real-time insights, and track progress toward milestones. Integrates with leading issue tracking and test automation tools.

Micro Focus ALM - Learn how Micro Focus’ Application Lifecycle Management (ALM) software tools provide the agility, visibility, and collaboration solutions you need to optimize app development and testing, foster innovation, and improve the user experience.

User Interviews - User Interviews is a tool to recruit participants for product tests and market research.

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