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Heedbook VS Nicereply

Compare Heedbook VS Nicereply and see what are their differences

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Heedbook logo Heedbook

Heedbook is the first online AI-based software for evaluating and boosting customer loyalty.

Nicereply logo Nicereply

Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.
  • Heedbook Landing page
    Landing page //
    2018-11-18
  • Nicereply Landing page
    Landing page //
    2018-09-30

Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.

  • Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide
  • Increase your survey response rates by 200%
  • See your data in your CRM and set triggers based on it
  • Get 3x more feedback without sending more emails
  • Customize both the look and content of your surveys
  • Set goals, track KPIs, generate reports and more...

Heedbook videos

+ Add

Heedbook mobile app and wearable camera

More videos:

  • Review - Heedbook Case: Measuring Customer Satisfaction with Microsoft Cognitive Services

Nicereply videos

+ Add

Email Feedback By Nicereply.com

Category Popularity

0-100% (relative to Heedbook and Nicereply)

Heedbook

Nicereply

Surveys
24 24%
Surveys
76% 76
Customer Feedback
34 34%
Customer Feedback
66% 66
User Feedback
100 100%
User Feedback
0% 0
Forms And Surveys
0 0%
Forms And Surveys
100% 100

User comments

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What are some alternatives?

When comparing Heedbook and Nicereply, you can also consider the following products

SatisMeter - Identify unhappy customers in your web and mobile apps, or via email, solve their issues, reduce churn and grow your business.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

ShadowAide - ShadowAide provides you with a key way to keep your finger on the pulse of your customers, using our integrated tools for capturing Net Promoter Score and customer feedback.

Google Forms - Simple web forms from Google.

Promoter.io - Promoter is designed to capture actionable and accurate customer feedback that reduces churn and drives growth

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

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