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Headway VS Delighted

Compare Headway VS Delighted and see what are their differences

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  2. » Videos
  3. » Reviews
  4. » Alternatives

Headway logo Headway

Keep customers in the loop about your product.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • Headway Landing page
    Landing page //
    2023-08-01
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Headway features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Headway videos

+ Add

Headway App Review

More videos:

  • Review - Headway Review
  • Review - Headway Review ⚠️ WARNING ⚠️ DON'T GET HEADWAY WITHOUT MY 👷 CUSTOM 👷 BONUSES!!

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to Headway and Delighted)

Headway

Delighted

Product Changelog
100 100%
Product Changelog
0% 0
Customer Feedback
33 33%
Customer Feedback
67% 67
Surveys
0 0%
Surveys
100% 100
Changelog
100 100%
Changelog
0% 0

User comments

Share your experience with using Headway and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Headway and Delighted

Headway Reviews

We have no reviews of Headway yet.
Be the first one to post

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Headway mentions (0)

We have not tracked any mentions of Headway yet. Tracking of Headway recommendations started around Mar 2021.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing Headway and Delighted, you can also consider the following products

AnnounceKit - Announce product updates like a boss 😎

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Beamer App - Announce new features, latest updates, important news and more with an out of the box notification center and changelog tool as a service. Try it for free.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Olvy - Announce new features with beautiful and effective in-app widgets and standalone pages with our powerful release note tool, and see your release feedback turn into insights.

Survicate - Collect feedback on your website and find out more about your visitors.

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