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Based on our record, Freshservice should be more popular than Headout. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I booked tickets to watch the f1 Singapore grand prix and usually, I would get an email after purchase that includes the e-ticket, but I was told to wait 2 hours???????? I asked them to cancel my booking and to give me a refund, and they said they did, and I just have to wait 2-3 days for it to reflect on my credit card, which is usually the case. Has anyone ever asked headout.com for a refund, and they actually... Source: over 1 year ago
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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