Hawk VS StatusEntry

Hawk is a visual user tracking, error reporting and access control tool. Paste our one-line code snippet into your web application and get live user screen view, JavaScript and network errors sent to you in real time by email, Slack or Trello, and simple 2-step user identity verification.

It doesn’t matter whether you have 1 million end users or 100 corporate customers. Even if you use the best technologies for your own product or even if you have very good developers and very good design teams, sometimes your services may not work, sometimes you may experience problems that you could not foresee. In such times, companies have to manage this troubled process very well. While the think-tank develops to find and solve the problem, you also have to consider customer satisfaction while answering countless calls and tickets.

StatusEntry is with you to manage this difficult process magnificently. Thanks to our stylish and simple interface incident communication tool, we transparently and instantly inform your users about your latest situation. We provide effective communication by sharing your current status with both your in-house employees and your audience through both hosted status page and our various integrated channels. Thus, by stopping the flood of requests, no more duplicate tickets and cumbersome email lists.