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HarmonyPSA VS Zendesk Support

Compare HarmonyPSA VS Zendesk Support and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HarmonyPSA logo HarmonyPSA

HarmonyPSA - Professional Services Automation (PSA) for IT Businesses

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
  • HarmonyPSA Landing page
    Landing page //
    2022-10-05
Not present

HarmonyPSA videos

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GetGuides: Professional Services Automation Software | HarmonyPSA

Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to HarmonyPSA and Zendesk Support)

HarmonyPSA

Zendesk Support

Project Management
100 100%
Project Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
PSA
100 100%
PSA
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HarmonyPSA and Zendesk Support

HarmonyPSA Reviews

HarmonyPSA alternative
this one is available both in cloud and on-premise. HarmonyPSA pricing is not available on the website and has to be requested (this typically
Source: www.bitrix24.com
HarmonyPSA - Top 8 Alternatives
HarmonyPSA is a fantastic tool with many features, but it’s important to make sure you’re choosing the right Professional Services Automation software for your company and its unique needs. HarmonyPSA has some strong competitors and alternatives, and there’s a chance that one of them might be a better fit for your company.
Source: www.itqlick.com
20 PSA Software Tools, Alternatives for MSPs & VARs
7. HarmonyPSA: Based in London, HarmonyPSA positions itself as an all-in-one platform. MSPs don’t need to buy add-on PSA modules because pricing covers the entire platform. However, the company doesn’t publicly publish that pricing information. And we don’t have a feel for HarmonyPSA’s installed base.
Source: www.channele2e.com

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

What are some alternatives?

When comparing HarmonyPSA and Zendesk Support, you can also consider the following products

Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

VOGSY - Professional service automation tool built on Google G Suite

Zoho Desk - Industry's first context-aware Helpdesk Software

Office Timesheets - Professional Services Automation

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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