Haptik has built its platform on the back of having done it ourselves while building the entire AI product suite independently for each specific use case. We build from within the enterprise, leveraging the benefits of a long-term alliance with one of the world¿s largest conglomerates and provide a home-grown, real-time analytics platform with a dedicated Business Intelligence team. Haptik also has an automated conversational testing platform that enables real time improvements to the AI.

Studies indicate that an overwhelming 99% of leads do not receive a response within the crucial first hour after initial contact, which results in a nearly eightfold decrease in conversion rates. This delay in engagement is not just limited to the first hour; 57% of leads are left unconnected even after the first week, showcasing a significant oversight in prioritising prompt communication. Moreover, when efforts to reconnect are finally made, the contact rate via callbacks is a mere 14%, further illustrating the inefficiency in current follow-up strategies.

We automate calls for Sales Reps to verify, qualify, nurture, take consent and so on by VoiceBots to sales reps focus only on meaningful conversations.