Software Alternatives, Accelerators & Startups

HackMD VS Usetiful

Compare HackMD VS Usetiful and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

HackMD logo HackMD

Fast and flexible, real-time collaborative markdown, inspired by Hackpad.

Usetiful logo Usetiful

Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.
  • HackMD Landing page
    Landing page //
    2022-08-04
  • Usetiful Landing page
    Landing page //
    2022-03-20

Usetiful bridges the gap between users and digital systems. Guided tours and smart tips allow users to master any software system from day one.

Usetiful provides interactive product tours and smart tips into your application, improving user adoption and conversions instantly.

HackMD features and specs

  • Collaboration
    HackMD offers real-time collaborative editing, which allows multiple users to work on the same document simultaneously. This feature enhances teamwork and productivity, especially for remote teams.
  • Markdown Support
    HackMD is built around Markdown, providing a simple yet powerful syntax for formatting documents. Markdown compatibility makes it easy to create well-structured content with minimal effort.
  • Version Control
    The platform includes version history, allowing users to track changes, revert to previous versions, and compare different iterations. This feature ensures that work is not lost and can be systematically reviewed.
  • Integration
    HackMD integrates with popular platforms like GitHub, GitLab, and Dropbox, allowing for seamless workflow integration. This makes it easy to incorporate HackMD into existing development and project management processes.
  • Accessibility
    HackMD is a web-based tool, meaning it can be accessed from any device with an internet connection. This ensures that users can collaborate and edit documents from different locations and devices.

Possible disadvantages of HackMD

  • Limited Offline Support
    Since HackMD is primarily a web-based tool, it offers limited functionalities when offline. Users may face challenges accessing and editing documents without an internet connection.
  • Subscription Model
    While HackMD offers a free tier, advanced features and greater collaboration capacities are locked behind a subscription model. This could be a disadvantage for users and small teams with limited budgets.
  • Learning Curve
    Users unfamiliar with Markdown or collaborative editing tools may have a learning curve to overcome. This could affect initial productivity and user experience.
  • Data Privacy
    As a cloud-based service, users may have concerns about data privacy and security. Sensitive information stored on the platform could potentially be accessed by third parties or become vulnerable to data breaches.
  • Performance Issues
    Under heavy usage or with large documents, some users might experience occasional performance issues such as lag or slow syncing. This can disrupt the workflow and collaborative efforts.

Usetiful features and specs

  • Product Tours
    interactive guided tours
  • Checklists
    user onboarding checklists
  • Hotspot beacons
    pulsating elements to draw user's attention without being intrusive
  • Microsurveys
    gather user feedback seamlessly
  • Smart Tips
    contextual guidance and validation
  • Assistant widget
    customer self help
  • Easy to Set-up and use
    less than 5 min setup
  • Employee onboarding
    employee tutorials and checklist
  • Knowledge Base portal
    public self-help portal
  • Native mobile guides
    support for native mobile
  • Feature tracking
    tracking of feature adoption by user segments or individual users
  • Integrations
    connect onboarding flows to wider company operations

HackMD videos

hackmd.io opensource application review

More videos:

  • Demo - Techstars Paris 2018 Demo Day - HackMD pitch
  • Review - Screencast-Tutorial zu HackMD

Usetiful videos

Embedded Banners

More videos:

  • Demo - Create product tours without coding with Usetiful
  • Tutorial - User Onboarding Checklists by Usetiful
  • Demo - Usetiful - Visual Editor Demo
  • Demo - Usetiful Introduction Video

Category Popularity

0-100% (relative to HackMD and Usetiful)
Task Management
100 100%
0% 0
Digital Adoption
0 0%
100% 100
Productivity
100 100%
0% 0
User Onboarding And Engagement

Questions and Answers

As answered by people managing HackMD and Usetiful.

What makes your product unique?

Usetiful's answer:

  • Usetiful works with native mobile - serving clients on all of their platforms
  • Usetiful is affordable - offering a free-forever plan and scalable business offerings
  • Usetiful "just works" - supporting wide range of corner cases, including exotic Single Page Applications or iFrames
  • Usetiful is secure - not only ISO27001 certified, HIPAA and GDPR compliant. But also able to run on-premise for security-intense clients

Who are some of the biggest customers of your product?

Usetiful's answer:

-Audi -DHL -DPD -Konica Minolta -Foodora -e27 -Nanyang Technological University -iChef

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HackMD and Usetiful

HackMD Reviews

We have no reviews of HackMD yet.
Be the first one to post

Usetiful Reviews

  1. Marek Albrecht
    · Portal Admin at LARP Slovakia ·
    Convenient and free

    It was easy to get started - I have registered the free plan and created the first tour in approximately 15 minutes. Since then I have been improving on the experience.

    Part of my application is a single-page app. It was quite techy to get this part running. Kudos for the customer support that walked me through!

    🏁 Competitors: WalkMe
    👍 Pros:    Free basic plan|Easy to use|Great customer support
    👎 Cons:    Single page app support
  2. Martin Novak
    · Front end manager at Netwits Company ·
    A nice simple tool for user onboarding

    I use Usetiful for various clients' projects that require product tours. Everyone was satisfied so far. Web editor allows me to quickly update the content and browser extension to preview the tours. Reports provide enough detail.

    🏁 Competitors: Appcues
    👍 Pros:    Easy to use|Easy user interface|Preview function|Good price
    👎 Cons:    Nothing, so far

15 best user onboarding software you need to try in 2023
Usetiful is one of the best-value onboarding tools we’ve found — it’s premium version is just $99/month for up to 20,000 users.
8 Best Usetiful Alternatives and Competitors That Are More Professional
For non-technical people, Usetiful’s integration and setup can be extremely confusing. While it’s still possible for a person who doesn’t know how to code to integrate the tool into their website, figuring out how to do it will be difficult for sure. In order to get to the required information, the user needs to dig deep into help center articles and cherry-pick the...
Source: userguiding.com
The 7 Best WalkMe Alternatives in 2023
Its customizable onboarding solutions make it a strong contender for organizations focused on data-driven decision-making. If you're looking for an easy-to-use platform with robust analytics capabilities, Usetiful is worth considering.
Source: helpjuice.com
Top alternatives to UserGuiding
If you are looking for high customizability and excellent customer service all while maintaining a reasonable pricing - Usetiful is the best alternative. At the same time, no onboarding software works exactly the same in every use case. Also make sure to consider the other two alternatives to make an educated decision.
3 free tools for Product Managers to improve product adoption
Product Tours by Usetiful allow you to guide users within your product. You can for example point out interesting parts by well placed smart tips or guide new users with end-to-end walkthrough. Keeping users in direct conversation allows you to get more feedback.
Source: medium.com

Social recommendations and mentions

Based on our record, HackMD seems to be more popular. It has been mentiond 66 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HackMD mentions (66)

  • If it is worth keeping, save it in Markdown
    HackMD already does this. It has a dual-pane view for raw markdown and formatted output, supports WYSIWYG editing, and allows real-time collaboration. Surprised no one mentioned it. - [HackMD: Your Collaborative Markdown Workspace for Knowledge Sharing](https://hackmd.io/). - Source: Hacker News / 3 months ago
  • TL;DR of Deep Dive into LLMs Like ChatGPT by Andrej Karpathy
    [2]: https://hackmd.io/@opensourceinitiative/osaid-faq#What-is-the-role-of-training-data-in-the-Open-Source-AI-Definition. - Source: Hacker News / 3 months ago
  • Web scraping with GPT-4o: powerful but expensive
    About this document ===== [0] https://hackmd.io/@sparna/semantic-markdown-draft. - Source: Hacker News / 9 months ago
  • Tor: From the Dark Web to the Future of Privacy
    It seems, at the beginning of the 90s there were a lot of expectations in regard to DC-nets, considered to be a way better alternative to remailers of the time [1]. At least that's my impression after reading Tim May's FAQ (The Cyphernomicon) [2]. Any progress on this front? [1]: https://en.wikipedia.org/wiki/Anonymous_remailer [2]: https://hackmd.io/@jmsjsph/TheCyphernomicon. - Source: Hacker News / about 1 year ago
  • Meta Llama 3
    Actually right now the OSI is hosting ongoing discussion this year on what it means for AI to be open source. Here is their latest blog post on the subject: https://opensource.org/blog/open-source-ai-definition-weekly-update-april-15 Here is the latest draft: https://hackmd.io/@opensourceinitiative/osaid-0-0-7 And a discussion about the draft:... - Source: Hacker News / about 1 year ago
View more

Usetiful mentions (0)

We have not tracked any mentions of Usetiful yet. Tracking of Usetiful recommendations started around Mar 2021.

What are some alternatives?

When comparing HackMD and Usetiful, you can also consider the following products

ReadTheDocs - Spend your time on writing high quality documentation, not on the tools to make your documentation work.

UserGuiding - Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.

Documize - Enterprise-grade wiki and knowledge management platform

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Boardist - Personal workspace for all the data

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.