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GuideCX VS UserGuiding

Compare GuideCX VS UserGuiding and see what are their differences

Usetiful
Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
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  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

GuideCX logo GuideCX

GUIDEcx provides customers with a white-labeled custom on-boarding / implementation experience that creates visibility, accountability and sends real-time updates when a product or service is scheduled for delivery.

UserGuiding logo UserGuiding

User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.
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  • GuideCX Landing page
    Landing page //
    2023-08-16

GUIDEcx is the world's leading Client Onboarding solution that creates a seamless transition between your sales and implementation process. With over five years and 300,000 successful onboarding projects completed, we know how to leverage our wisdom to deliver consistent Customer Onboarding experiences. Our process is designed to drive engagement, increase efficiency, and expand capacity without sacrificing quality of service. Easy to integrate into your existing CRM, GUIDEcx has custom templates, different customer views for each role, purpose-built integrations, and robust reporting.

We don't just move your process to our software, our Professional Services team and Guide University resources are here to Guide and support you through every step of the process to accelerate time to value and maximize your onboarding team productivity. Reach out today to and we can help you bring your Customer Onboarding experience to new heights.

  • UserGuiding Landing page
    Landing page //
    2021-12-13

Most users struggle to see the full value of a product within the first 14 days (if ever).

That's why we built UserGuiding, a no-code user onboarding platform that helps increase adoption and reduce churn using interactive walkthroughs. Guide your users and display help articles they can read without ever leaving your app.

The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface. Try UserGuiding today to get your user onboarding up and running in minutes, literally: https://userguiding.com/

GuideCX

Website
guidecx.com
Pricing URL
Official GuideCX Pricing
$ Details
paid Free Trial $4800.0 / Annually (Starter Package)
Platforms
-
Release Date
2017 November
Edit details

UserGuiding

Website
userguiding.com
Pricing URL
Official UserGuiding Pricing
$ Details
paid Free Trial $129.0 / Monthly (Onboarding Guides & Checklists, Integrations, In-app Surveys)
Platforms
Google Chrome Browser PHP JavaScript Wordpress Magento Shopify Firefox
Release Date
-
Edit details

GuideCX features and specs

No features have been listed yet.

UserGuiding features and specs

  • User Onboarding Guides: Yes
  • Hotspots: Yes
  • Onboarding Checklists: Yes
  • Resource Centers: Yes
  • NPS Surveys: Yes
  • User Engagement Analytics: Yes
  • User Identification: Yes
  • Audience Segmentation: Yes
  • No-code: Yes
  • Custom Attributes: Yes
  • Weekly Reporting Emails: Yes
  • Custom CSS: Yes
  • Google Analytics Integration: Yes
  • Hubspot Integration: Yes
  • Slack Integration: Yes
  • Intercom Integration: Yes
  • Mixpanel Integration: Yes
  • Multiple Team Members: Yes
  • Multiple Domains: Yes

GuideCX videos

+ Add

GUIDEcx | Virtual Tour

UserGuiding videos

+ Add

Customer Stories #1 - Onboarding New Users of SaaS Company

More videos:

  • Tutorial - UserGuiding University #1
  • Demo - 🌟 UserGuiding - Onboard your new users, without any coding! 🌟
  • Review - UserGuiding Review - Create Guided Onboarding Guides With ZERO Code - Great For Course Creators
  • Demo - Connecting the Dots - learn how to apply UserGuiding to a real project

Category Popularity

0-100% (relative to GuideCX and UserGuiding)

GuideCX

UserGuiding

Project Management
100 100%
Project Management
0% 0
User Onboarding And Engagement
3 3%
User Onboarding And Engagement
97% 97
Task Management
100 100%
Task Management
0% 0
User Engagement
0 0%
User Engagement
100% 100

User comments

Share your experience with using GuideCX and UserGuiding. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare GuideCX and UserGuiding

GuideCX Reviews

We have no reviews of GuideCX yet.
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UserGuiding Reviews

15 best user onboarding software you need to try in 2023
UserGuiding is a no-code platform where no coding is required to get up and running, and the walkthroughs are interactive, moving at the pace of each user. Hotspots are a popular feature – highlighted portions of the screen with short explanations, which the user can read and digest before moving to the next section.
Source: www.marketermilk.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
UserGuiding’s Analytics dashboard gives you actionable insight on the performance of your onboarding content. UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center – while also giving you information about daily active users, and satisfaction scores.
Source: userguiding.com
Top alternatives to UserGuiding
Pricing - Userguiding limits their plans by number of Monthly Active Users. While this is a widespread approach in the SaaS industry, it is very restricting and unfair. In many cases, one may want to run tours only on a fraction of the customer base, thus overpaying for the rest of the users who may never interact with content from Userguiding. “The price is a bit high. It...
Source: blog.usetiful.com
Appcues Alternatives and Competitors
Miraç is Content Editor of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.
Source: blog.userguiding.com

Social recommendations and mentions

Based on our record, UserGuiding seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GuideCX mentions (0)

We have not tracked any mentions of GuideCX yet. Tracking of GuideCX recommendations started around Jul 2022.

UserGuiding mentions (2)

  • What tool are you using for walk-thru / onboarding wizard? (Pendo, WalkMe, Appcues, etc)
    I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: over 2 years ago
  • Similar product launched before us
    Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: about 3 years ago

What are some alternatives?

When comparing GuideCX and UserGuiding, you can also consider the following products

Rocketlane - A collaborative customer onboarding platform

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

monday.com - The most intuitive platform to manage projects and teamwork

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Kissflow - Kissflow is a workflow tool & business process workflow management software to automate your workflow process. Rated #1 cloud workflow software in Google Apps Marketplace.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

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