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GrooveHQ VS Time To Reply

Compare GrooveHQ VS Time To Reply and see what are their differences

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GrooveHQ logo GrooveHQ

A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

Time To Reply logo Time To Reply

Empower teams. Improve reply times. Boost revenue.
  • GrooveHQ Landing page
    Landing page //
    2023-10-08
  • Time To Reply Landing page
    Landing page //
    2022-09-13

timetoreply is a SaaS tool for sales, support & success teams looking to improve their timetoreply Ratio to close more leads and keep key customers happy. Set reply time goals, see email reply times and volumes, as well as contact rates, and close off conversations without a ticketing system. timetoreply works across all email clients. No change to workflow required. Completely secure. Soc 2 type II certified.

GrooveHQ

Website
groovehq.com
Pricing URL
Official GrooveHQ Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Time To Reply

Website
timetoreply.com
Pricing URL
Official Time To Reply Pricing
$ Details
paid Free Trial $16.0 / Monthly (per mailbox)
Platforms
Web Browser Google Chrome GMail Outlook Internet Explorer
Release Date
2013 June
Edit details

GrooveHQ videos

+ Add

Groove Rings Review: Fad or Next-Gen Rings?

More videos:

  • Demo - Groove Pages Review -Demo💥Is This Page & Funnel Builder Best Alternative to Clickfunnels? Full Demo
  • Review - Groove Ring Edge Review

Time To Reply videos

+ Add

Timetoreply overview

More videos:

  • Demo - timetoreply Optimiser for Outlook
  • Demo - timetoreply Optimiser for Gmail

Category Popularity

0-100% (relative to GrooveHQ and Time To Reply)

GrooveHQ

Time To Reply

Help Desk
100 100%
Help Desk
0% 0
Email
0 0%
Email
100% 100
Customer Support
100 100%
Customer Support
0% 0
Productivity
0 0%
Productivity
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GrooveHQ and Time To Reply

GrooveHQ Reviews

Top 13 Freshdesk alternatives and competitors for 2024
Groove is a cloud-based help desk software that aims to help remote teams. Though the platform lacks an omnichannel agent workspace, it offers a shared inbox that helps agents collaborate on requests in an “email-style” interface. It also offers live customizable chat tools, to better match your brand, and a knowledge base for 24/7 self-service support.
Source: www.zendesk.com
Best Customer Service Software
I’d recommend Groove for small teams and startups. In fact, they have a special startup rate for businesses with less than ten employees. Eligible businesses can get a 93% discount off of the Pro plan.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
Apt for small and medium-sized businesses, GrooveHQ is yet another help desk ticketing system that focuses on helping clients to deliver customer experiences par excellence. Connect with your customers through multiple channels and keep track of all the conversations in one single place being the intuitive dashboard of Groove. Also, the help desk tool allows you to...
Source: surveysparrow.com
Looking for a Groove Alternative?
Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents will always know where a customer is coming from and...
Source: www.kayako.com
8 Zendesk Alternatives to Rock Your Customer Service
Groove was literally built to be a Zendesk alternative, according to Len Markidan, Groove’s Head of Marketing.
Source: blog.capterra.com

Time To Reply Reviews

We have no reviews of Time To Reply yet.
Be the first one to post

Social recommendations and mentions

Based on our record, GrooveHQ seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GrooveHQ mentions (2)

Time To Reply mentions (0)

We have not tracked any mentions of Time To Reply yet. Tracking of Time To Reply recommendations started around Mar 2021.

What are some alternatives?

When comparing GrooveHQ and Time To Reply, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Email Meter - See how many emails your team deals with to understand their workload. Know how long they take to reply and where they can improve.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Line Rider - Build & design simple sledding courses

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

EmailAnalytics - EmailAnalytics is an email analytics and statistics solution for Gmail​ and GSuite.

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