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GrooveHQ VS Scorebuddy

Compare GrooveHQ VS Scorebuddy and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

GrooveHQ logo GrooveHQ

A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

Scorebuddy logo Scorebuddy

SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
  • GrooveHQ Landing page
    Landing page //
    2023-10-08
  • Scorebuddy Landing page
    Landing page //
    2023-06-17

GrooveHQ videos

+ Add

Groove Rings Review: Fad or Next-Gen Rings?

More videos:

  • Demo - Groove Pages Review -Demo💥Is This Page & Funnel Builder Best Alternative to Clickfunnels? Full Demo
  • Review - Groove Ring Edge Review

Scorebuddy videos

+ Add

Scorebuddy Explainer Video

More videos:

  • Review - Scorebuddy - Simple Staff Scoring Solution for Quality Monitoring Customer Service

Category Popularity

0-100% (relative to GrooveHQ and Scorebuddy)

GrooveHQ

Scorebuddy

Help Desk
100 100%
Help Desk
0% 0
Communication
0 0%
Communication
100% 100
Customer Support
100 100%
Customer Support
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GrooveHQ and Scorebuddy

GrooveHQ Reviews

Top 13 Freshdesk alternatives and competitors for 2024
Groove is a cloud-based help desk software that aims to help remote teams. Though the platform lacks an omnichannel agent workspace, it offers a shared inbox that helps agents collaborate on requests in an “email-style” interface. It also offers live customizable chat tools, to better match your brand, and a knowledge base for 24/7 self-service support.
Source: www.zendesk.com
Best Customer Service Software
I’d recommend Groove for small teams and startups. In fact, they have a special startup rate for businesses with less than ten employees. Eligible businesses can get a 93% discount off of the Pro plan.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
Apt for small and medium-sized businesses, GrooveHQ is yet another help desk ticketing system that focuses on helping clients to deliver customer experiences par excellence. Connect with your customers through multiple channels and keep track of all the conversations in one single place being the intuitive dashboard of Groove. Also, the help desk tool allows you to...
Source: surveysparrow.com
Looking for a Groove Alternative?
Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents will always know where a customer is coming from and...
Source: www.kayako.com
8 Zendesk Alternatives to Rock Your Customer Service
Groove was literally built to be a Zendesk alternative, according to Len Markidan, Groove’s Head of Marketing.
Source: blog.capterra.com

Scorebuddy Reviews

We have no reviews of Scorebuddy yet.
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Social recommendations and mentions

Based on our record, GrooveHQ seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GrooveHQ mentions (2)

Scorebuddy mentions (0)

We have not tracked any mentions of Scorebuddy yet. Tracking of Scorebuddy recommendations started around Mar 2021.

What are some alternatives?

When comparing GrooveHQ and Scorebuddy, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

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