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GrooveHQ VS MirrorFly

Compare GrooveHQ VS MirrorFly and see what are their differences

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GrooveHQ logo GrooveHQ

A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

MirrorFly logo MirrorFly

World's Most Scalable Voice, Video & Chat SDK for Small, Medium & Enterprises
  • GrooveHQ Landing page
    Landing page //
    2023-10-08
  • MirrorFly Landing page
    Landing page //
    2023-07-23

MirrorFly is a highly secure and scalable real-time communication solution provider that offers voice, video and chat SDKs for all unique business use cases. With over 150+ enriched features like screen sharing, whiteboard, voice/video conferencing and recording, etc., the suite enables ease of integration on any application - Android, web and iOS and device regardless. Besides, the suite is also HIPAA and GDPR compatible to secure in-app interactions with utmost privacy across niches.

Highlight Features of MirrorFly.

  1. Enterprise Communication SDK
  2. 100% Customizable Solution
  3. Data Channel
  4. Screen Sharing
  5. Video Conferencing
  6. Interactive Live Broadcasting
  7. Push to Talk (walkie Talkie)
  8. Voip Calling (Data Calling)
  9. SIP Calling (App to Phone)
  10. Cross-platform Messaging

GrooveHQ videos

+ Add

Groove Rings Review: Fad or Next-Gen Rings?

More videos:

  • Demo - Groove Pages Review -Demo💥Is This Page & Funnel Builder Best Alternative to Clickfunnels? Full Demo
  • Review - Groove Ring Edge Review

MirrorFly videos

+ Add

Our Twin model - Cloud and Self-Managed is out! Experience the power of flexible hosting today

More videos:

  • Demo - MirrorFly Collaboration Solution That Fits All Interactive Purposes!
  • Demo - Real Time Video Conferencing API & SDK
  • Demo - CONTUS MirrorFly - A Leading In App Chat APIs & SDKs
  • Demo - Webinar - Low-code Chat APIs: A Lean Approach in 2023!

Category Popularity

0-100% (relative to GrooveHQ and MirrorFly)

GrooveHQ

MirrorFly

Help Desk
100 100%
Help Desk
0% 0
Communication
0 0%
Communication
100% 100
Customer Support
100 100%
Customer Support
0% 0
Chat SDK
0 0%
Chat SDK
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GrooveHQ and MirrorFly

GrooveHQ Reviews

Best Customer Service Software
I’d recommend Groove for small teams and startups. In fact, they have a special startup rate for businesses with less than ten employees. Eligible businesses can get a 93% discount off of the Pro plan.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
Apt for small and medium-sized businesses, GrooveHQ is yet another help desk ticketing system that focuses on helping clients to deliver customer experiences par excellence. Connect with your customers through multiple channels and keep track of all the conversations in one single place being the intuitive dashboard of Groove. Also, the help desk tool allows you to...
Source: surveysparrow.com
Looking for a Groove Alternative?
Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents will always know where a customer is coming from and...
Source: www.kayako.com
8 Zendesk Alternatives to Rock Your Customer Service
Groove was literally built to be a Zendesk alternative, according to Len Markidan, Groove’s Head of Marketing.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
A team inbox sounds like a great idea, but it's still hard to not wish you could just answer all of your emails right from your personal email inbox. And you can. Groove gives you a full team inbox while still letting you work from your personal inbox if you'd like. New or assigned tickets can be auto-forwarded to your email account, where you can reply, re-assign the...
Source: zapier.com

MirrorFly Reviews

  1. How our remote offices use MirrorFly to remain connected

    We use MirrorFly as our primary inter team communication tool. We have integrated a number of platforms that easily work within the tool as well as with in-platform call features. We have also created channels wherein, we can communicate product or department specific information. Even we have utilized it in a variety of social channels to share music, videos and lately, photos, and ideas.

    🏁 Competitors: CometChat, EnableX.io
    👍 Pros:    Notifications|Great communication
    👎 Cons:    No automatic message
  2. Good solution

    A Single Solution for all your communication needs

  3. Great Business Communication Tool

    It has been a great experience using MirrorFly. It is a valuable tool and I really like how we are able to communicate as a team and make it seem as if we are still working together in the office.

    🏁 Competitors: SendBird, Agora.io, PubNub
    👍 Pros:    1:1 chat - ability to have 1:1 conversations with team members. useful when working on a project together. team collaboration - ability to bring a project together and share with a team. group chat - ability to have one area/space where the team collaborates, shares ideas, and works together to communicate issues
    👎 Cons:    In my opinion, there is only one area to improve mirrorfly and that's the license models if you guys provide monthly subscription it will be more helpful to afford this solution

Social recommendations and mentions

Based on our record, GrooveHQ seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GrooveHQ mentions (2)

MirrorFly mentions (0)

We have not tracked any mentions of MirrorFly yet. Tracking of MirrorFly recommendations started around Mar 2021.

What are some alternatives?

When comparing GrooveHQ and MirrorFly, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Twilio - Brings voice and messaging to your web and mobile applications.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Slack - A messaging app for teams who see through the Earth!

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