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GrooveHQ VS Jitsi

Compare GrooveHQ VS Jitsi and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

GrooveHQ logo GrooveHQ

A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

Jitsi logo Jitsi

Open-source video calling and chat platform.
  • GrooveHQ Landing page
    Landing page //
    2023-10-08
  • Jitsi Landing page
    Landing page //
    2021-10-14

GrooveHQ videos

+ Add

Groove Rings Review: Fad or Next-Gen Rings?

More videos:

  • Demo - Groove Pages Review -Demo💥Is This Page & Funnel Builder Best Alternative to Clickfunnels? Full Demo
  • Review - Groove Ring Edge Review

Jitsi videos

+ Add

Jitsi Meet is a self hosted, open source, free alternative to GoToMeeting, Join.Me, Zoom and More.

More videos:

  • Review - Using Jitsi: A free, no-registration video conferencing site
  • Review - Jitsi video conferencing

Category Popularity

0-100% (relative to GrooveHQ and Jitsi)

GrooveHQ

Jitsi

Help Desk
100 100%
Help Desk
0% 0
Communication
0 0%
Communication
100% 100
Customer Support
100 100%
Customer Support
0% 0
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100

User comments

Share your experience with using GrooveHQ and Jitsi. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare GrooveHQ and Jitsi

GrooveHQ Reviews

Top 13 Freshdesk alternatives and competitors for 2024
Groove is a cloud-based help desk software that aims to help remote teams. Though the platform lacks an omnichannel agent workspace, it offers a shared inbox that helps agents collaborate on requests in an “email-style” interface. It also offers live customizable chat tools, to better match your brand, and a knowledge base for 24/7 self-service support.
Source: www.zendesk.com
Best Customer Service Software
I’d recommend Groove for small teams and startups. In fact, they have a special startup rate for businesses with less than ten employees. Eligible businesses can get a 93% discount off of the Pro plan.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
Apt for small and medium-sized businesses, GrooveHQ is yet another help desk ticketing system that focuses on helping clients to deliver customer experiences par excellence. Connect with your customers through multiple channels and keep track of all the conversations in one single place being the intuitive dashboard of Groove. Also, the help desk tool allows you to...
Source: surveysparrow.com
Looking for a Groove Alternative?
Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents will always know where a customer is coming from and...
Source: www.kayako.com
8 Zendesk Alternatives to Rock Your Customer Service
Groove was literally built to be a Zendesk alternative, according to Len Markidan, Groove’s Head of Marketing.
Source: blog.capterra.com

Jitsi Reviews

The 7 best Zoom alternatives in 2024
If you want to create a frictionless, no-frills meeting experience for attendees, Jitsi will do the trick. You don't need to create an account to start—just head to the site, generate a link, and share the link with everyone you want on the call. Likewise, attendees don't need to create an account to join.
Source: zapier.com
10 BEST VoIP Software 2020 | Free & Commercial Voice Over IP Tools
Jitsi is a collection of open-source projects that provide you functionalities for video conferencing for web and mobile. Advanced video routing concepts such as simulcast, bandwidth estimations, scalable video coding, etc. are supported by Jitsi.
Source: www.softwaretestinghelp.com
Top 10 Team Chat Software for a Self-Hosted environment specifically designed for Large Enterprises
Jitsi is a 100% free multi-platform open-source video conferencing tool that looks good and sounds amazing. The users/developers across the world can use Jitsi or build their own apps using the tools of it. Jitsi has two projects; jitsi Video bridge, and jitsi Meet. Both are open-source and WebRTC compatible that allows users to develop high-quality and scalable video...
Source: www.troopmessenger.com
7 Alternatives to Skype to Save Your Sanity in 2019
Jitsi is entirely open source, making it the best option if you’re scared about big companies tracking you (remember what we said about the Chinese?).
Source: www.sodapdf.com

Social recommendations and mentions

Based on our record, Jitsi seems to be a lot more popular than GrooveHQ. While we know about 56 links to Jitsi, we've tracked only 2 mentions of GrooveHQ. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GrooveHQ mentions (2)

Jitsi mentions (56)

  • Discord to Start Showing Ads for Gamers to Boost Revenue
    > Tell me another platform that is free, has realtime chat, voice and video, has stable service, allows sharing images and other media, with good ownership management... And is open source. Mattermost: https://mattermost.com/ Rocket.Chat: https://www.rocket.chat/ Nextcloud Talk: https://nextcloud.com/talk/ Self hosting and some assembly required. I've run all of them on cheap VPSes to explore a Slack/Discord... - Source: Hacker News / 2 months ago
  • Twilio Video Going Down !!
    It was used to build video calling applications on the web without having to deal with the intricacies of webrtc and so forth. There is a really nice open source alternative, Jitsi and quite a few paid solutions like the Zoom SDK, Whereby, Dyte, etc. Source: 6 months ago
  • How Zoom’s terms of service and practices apply to AI features
    It's definitely a challenge, but another good thing about HN is people link alternatives in threads like this. I'm already checking out Jitsi (mentioned up thread) and it looks awesome. It's even open source: https://jitsi.org/. - Source: Hacker News / 10 months ago
  • Plex live streaming
    You can share your desktop with multiple users for free without an account using https://jitsi.org/. Source: 12 months ago
  • Penguins Unbound, a Linux User Group (LUG}
    Not yet. I expect it'll be online. The last two were online using Jitsi, but the specific link is only visible if you RSVP on the event page. Source: about 1 year ago
View more

What are some alternatives?

When comparing GrooveHQ and Jitsi, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

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