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DSpace - DSpace open source software enables open sharing of content that spans organizations, continents...
Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.
Invenio - Invenio is a free, open-source software to run a digital library or document repository on the web.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Evergreen ILS - Evergreen - Open Source Library Software
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.