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Graylog VS ServiceNow

Compare Graylog VS ServiceNow and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Graylog logo Graylog

Graylog is an open source log management platform for collecting, indexing, and analyzing both structured and unstructured data.

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • Graylog Landing page
    Landing page //
    2023-10-20
  • ServiceNow Landing page
    Landing page //
    2022-07-12

Graylog

Website
graylog.org
Pricing URL
Official Graylog Pricing
$ Details
Release Date
2012 January
Startup details
Country
United States
State
Texas
City
Houston
Founder(s)
Hass Chapman
Employees
10 - 19
Edit details

ServiceNow

Website
servicenow.com
Pricing URL
-
$ Details
-
Release Date
-
Edit details

Graylog videos

+ Add

Graylog 3 0 OpenSource Demo

More videos:

  • Review - Graylog, Open Source Log Management
  • Review - 22. Graylog 3.0 Sidecar Windows Configuration

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to Graylog and ServiceNow)

Graylog

ServiceNow

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100
Log Management
100 100%
Log Management
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using Graylog and ServiceNow. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Graylog and ServiceNow

Graylog Reviews

The Top 14 Free and Open Source SIEM Tools For 2022
Our last tool but by no means the least is Graylog. It is a log management platform that gathers data from different locations across your network infrastructure.
Source: logit.io
Top 10 Log Management Services
Graylog is a well-known log management tool because of its services. It provides a user interface just like some other log management tools. Almost all of the provided features are the same other than reading from Syslog files. Here you cannot read directly read from the Syslog files. It is inconvenient because you have to send your messages to Graylog.
Source: blog.back4app.com
Best Log Management Tools: Useful Tools for Log Management, Monitoring, Analytics, and More
Graylog is a free and open-source log management tool that supports in-depth log collection and analysis. Used by teams in Network Security, IT Ops and DevOps, you can count on Graylog’s ability to discern any potential risks to security, lets you follow compliance rules, and helps to understand the root cause of any particular error or problem that your apps are experiencing.
Source: stackify.com

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

ServiceNow might be a bit more popular than Graylog. We know about 2 links to it since March 2021 and only 2 links to Graylog. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Graylog mentions (2)

  • Enhancing API Observability Series (Part 2): Log Analysis
    Graylog: Supports various log sources and formats, providing real-time search, analysis, and visualization functionalities. - Source: dev.to / 2 months ago
  • Join us June 24 at 11:00 AM EDT: "All Things Configured” Discord Show with our founder, Lennart Koopman
    Join our new Graylog Community Discord channel for our new chat/call-in show, “All Things Configured”. Our founder, Lennart Koopman, will host the show with Jeff Darrington, Senior Technical Marketing Manager, as his guest. Jeff’s well-known to many of you as the star of our Graylog How-To series of videos and blog posts on Graylog.org. Get a jump on the event, which will be live on Friday, June 24 at 11:00 AM EDT. Source: almost 2 years ago

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: over 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

What are some alternatives?

When comparing Graylog and ServiceNow, you can also consider the following products

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Sumo Logic - Sumo Logic is a secure, purpose-built cloud-based machine data analytics service that leverages big data for real-time IT insights

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Logz.io - Logz.io provides log analysis software with alerts, role-based access, unlimited scalability and free ELK apps. Index, search & visualize your log data!

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

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