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Graylog VS Freshservice

Compare Graylog VS Freshservice and see what are their differences

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Graylog logo Graylog

Graylog is an open source log management platform for collecting, indexing, and analyzing both structured and unstructured data.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
Visit Website
  • Graylog Landing page
    Landing page //
    2023-10-20
  • Freshservice Homepage
    Homepage //
    2024-05-06

Graylog videos

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Graylog 3 0 OpenSource Demo

More videos:

  • Review - Graylog, Open Source Log Management
  • Review - 22. Graylog 3.0 Sidecar Windows Configuration

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Category Popularity

0-100% (relative to Graylog and Freshservice)

Graylog

Freshservice

Monitoring Tools
48 48%
Monitoring Tools
52% 52
Project Management
0 0%
Project Management
100% 100
Log Management
100 100%
Log Management
0% 0
Performance Monitoring
100 100%
Performance Monitoring
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Graylog and Freshservice

Graylog Reviews

The Top 14 Free and Open Source SIEM Tools For 2022
Our last tool but by no means the least is Graylog. It is a log management platform that gathers data from different locations across your network infrastructure.
Source: logit.io
Top 10 Log Management Services
Graylog is a well-known log management tool because of its services. It provides a user interface just like some other log management tools. Almost all of the provided features are the same other than reading from Syslog files. Here you cannot read directly read from the Syslog files. It is inconvenient because you have to send your messages to Graylog.
Source: blog.back4app.com
Best Log Management Tools: Useful Tools for Log Management, Monitoring, Analytics, and More
Graylog is a free and open-source log management tool that supports in-depth log collection and analysis. Used by teams in Network Security, IT Ops and DevOps, you can count on Graylog’s ability to discern any potential risks to security, lets you follow compliance rules, and helps to understand the root cause of any particular error or problem that your apps are experiencing.
Source: stackify.com

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice should be more popular than Graylog. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Graylog mentions (2)

  • Enhancing API Observability Series (Part 2): Log Analysis
    Graylog: Supports various log sources and formats, providing real-time search, analysis, and visualization functionalities. - Source: dev.to / about 2 months ago
  • Join us June 24 at 11:00 AM EDT: "All Things Configured” Discord Show with our founder, Lennart Koopman
    Join our new Graylog Community Discord channel for our new chat/call-in show, “All Things Configured”. Our founder, Lennart Koopman, will host the show with Jeff Darrington, Senior Technical Marketing Manager, as his guest. Jeff’s well-known to many of you as the star of our Graylog How-To series of videos and blog posts on Graylog.org. Get a jump on the event, which will be live on Friday, June 24 at 11:00 AM EDT. Source: almost 2 years ago

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing Graylog and Freshservice, you can also consider the following products

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Sumo Logic - Sumo Logic is a secure, purpose-built cloud-based machine data analytics service that leverages big data for real-time IT insights

Basecamp - A simple and elegant project management system.

Logz.io - Logz.io provides log analysis software with alerts, role-based access, unlimited scalability and free ELK apps. Index, search & visualize your log data!

Redmine - Flexible project management web application

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