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Graylog VS Atera

Compare Graylog VS Atera and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Graylog logo Graylog

Graylog is an open source log management platform for collecting, indexing, and analyzing both structured and unstructured data.

Atera logo Atera

Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.
Visit Website
  • Graylog Landing page
    Landing page //
    2023-10-20
  • Atera Landing page
    Landing page //
    2022-07-24

Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. Manage your entire IT operation — from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and even dozens of integrations with the tools you already know and love — all in one place. Our pay-per-tech model allows IT teams & MSPs to optimize and scale operations across unlimited devices, all while reducing menial tasks so they can focus on the work that matters most.

*New: Atera integrates with ChatGPT

Graylog features and specs

No features have been listed yet.

Atera features and specs

  • Help desk & requests management: Yes
  • IT Asset Management: Yes
  • Network Monitoring: Yes
  • Remote Monitoring: Yes
  • Remote Desktop Access: Yes
  • Remote Control: Yes
  • Patch Management : Yes

Graylog videos

+ Add

Graylog 3 0 OpenSource Demo

More videos:

  • Review - Graylog, Open Source Log Management
  • Review - 22. Graylog 3.0 Sidecar Windows Configuration

Atera videos

+ Add

Atera Review - An in depth look at the PSA and RMM for MSPs

More videos:

  • Review - Harry Brelsford's Review of Atera - the PSA and RMM solutions for true SMB MSPs!
  • Tutorial - Atera - All-in-one RMM and PSA platform

Category Popularity

0-100% (relative to Graylog and Atera)

Graylog

Atera

Monitoring Tools
45 45%
Monitoring Tools
55% 55
Log Management
100 100%
Log Management
0% 0
Help Desk
0 0%
Help Desk
100% 100
Performance Monitoring
100 100%
Performance Monitoring
0% 0

User comments

Share your experience with using Graylog and Atera. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Graylog and Atera

Graylog Reviews

The Top 14 Free and Open Source SIEM Tools For 2022
Our last tool but by no means the least is Graylog. It is a log management platform that gathers data from different locations across your network infrastructure.
Source: logit.io
Top 10 Log Management Services
Graylog is a well-known log management tool because of its services. It provides a user interface just like some other log management tools. Almost all of the provided features are the same other than reading from Syslog files. Here you cannot read directly read from the Syslog files. It is inconvenient because you have to send your messages to Graylog.
Source: blog.back4app.com
Best Log Management Tools: Useful Tools for Log Management, Monitoring, Analytics, and More
Graylog is a free and open-source log management tool that supports in-depth log collection and analysis. Used by teams in Network Security, IT Ops and DevOps, you can count on Graylog’s ability to discern any potential risks to security, lets you follow compliance rules, and helps to understand the root cause of any particular error or problem that your apps are experiencing.
Source: stackify.com

Atera Reviews

  1. Great tool!

    Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to optimize their IT management.

    👍 Pros:    Improved efficiency|User friendly interface|Proactive monitoring
    👎 Cons:    Learning curve|Limited customization
HWMonitor Review & Alternatives for 2023
The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The remote systems being monitored do need to have agent software installed, however. The MSPs managers and technicians access the Atera dashboard through any...
Source: www.comparitech.com
10 Best RMM Software | Remote Monitoring & Management Tools 2021
Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required, and gain access to all Atera has to offer!
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
Atera RMM is widely regarded as one of the best remote monitoring platforms for MSPs on the market. Atera can automatically scan a network for devices and add them to the platform for monitoring. The scanning is continuous so that any other devices added after the initial setup are also discovered.
Source: www.comparitech.com
8 Best RMM Software and Tools
Atera is an IT management company based in Tel Aviv, Israel. They develop Atera’s RMM software, which is an all-in-one solution, combining the traditional RMM with Professional Services Automation (PSA), remote access, billing, and reporting into a single platform. Atera is one of the most comprehensive RRM tools on the market.
Source: www.pcwdld.com
Top IT Management Software 2021
Large companies tend to have employees in a variety of locations around the world that need IT support. Atera offers remote monitoring and management options, so your IT team can keep an eye on operations wherever they are. Alerts are delivered in real-time. You’ll know about problems as they arise and can mobilize your IT team quicker to respond to them.
Source: www.itbusinessedge.com

Social recommendations and mentions

Based on our record, Atera should be more popular than Graylog. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Graylog mentions (2)

  • Enhancing API Observability Series (Part 2): Log Analysis
    Graylog: Supports various log sources and formats, providing real-time search, analysis, and visualization functionalities. - Source: dev.to / 2 months ago
  • Join us June 24 at 11:00 AM EDT: "All Things Configured” Discord Show with our founder, Lennart Koopman
    Join our new Graylog Community Discord channel for our new chat/call-in show, “All Things Configured”. Our founder, Lennart Koopman, will host the show with Jeff Darrington, Senior Technical Marketing Manager, as his guest. Jeff’s well-known to many of you as the star of our Graylog How-To series of videos and blog posts on Graylog.org. Get a jump on the event, which will be live on Friday, June 24 at 11:00 AM EDT. Source: almost 2 years ago

Atera mentions (5)

  • Chat is a mess...
    Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: over 1 year ago
  • Best HaloPSA alternatives?
    Check out atera.com and feel free to let me know if you have any questions! Source: over 1 year ago
  • Atera ticketing issue
    If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: almost 2 years ago
  • Phone Support
    Sharon from Atera here! - while we do not provide phone support we do offer live chat support with under 1 minute response time, for urgent matter it's advised to use that channel. You can reach the chat support from our website, atera.com (bottom right corner) or from within the app. If there is an issue you struggle with at the moment and you feel you're not getting the proper assistance, DM me ticket details... Source: almost 2 years ago
  • Password Reset
    Weird... As long as your email client isnt blocking the email I have absolutely no idea. Try using the live chat on the bottom right of the website. Source: over 2 years ago

What are some alternatives?

When comparing Graylog and Atera, you can also consider the following products

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Sumo Logic - Sumo Logic is a secure, purpose-built cloud-based machine data analytics service that leverages big data for real-time IT insights

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Logz.io - Logz.io provides log analysis software with alerts, role-based access, unlimited scalability and free ELK apps. Index, search & visualize your log data!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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