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GoToAssist VS Cloudup

Compare GoToAssist VS Cloudup and see what are their differences

SetMe
Remote support software that just works. Securely access attended or unattended computers from anywhere. featured
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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

GoToAssist logo GoToAssist

RescueAssist, formerly GoToAssist, identifies, diagnoses & solves issues fast with our remote desktop support software. Learn more about RescueAssist today!

Cloudup logo Cloudup

Cloudup is the new way to share any files with anyone, anywhere.
  • GoToAssist Landing page
    Landing page //
    2023-08-20
  • Cloudup Landing page
    Landing page //
    2019-01-25

Cloudup is the new way to share any files with anyone, anywhere.

Go beyond a single file. Share a stream and keep adding to it. Great for families and teams! Use a simple URL to share files and streams with anyone. Seamless embeds in the tools you use every day, like Slack. Cloudup works on any device. No app or account is needed to view streams or files.

And unlike other digital storage tools, you never pay for empty space. Pay only for what you stream and share.

GoToAssist features and specs

  • Ease of Use
    GoToAssist provides a user-friendly interface, making it simple for technicians to navigate and manage support sessions efficiently.
  • Remote Control & Diagnostics
    It offers comprehensive remote control capabilities and diagnostic tools, enabling technicians to troubleshoot and resolve issues quickly.
  • Multi-Platform Support
    GoToAssist supports a wide range of platforms, including Windows, Mac, iOS, and Android, making it versatile for various environments.
  • Security Features
    The service includes robust security measures such as end-to-end encryption and multi-factor authentication to protect sensitive information.
  • Scalability
    It can easily scale to accommodate growing teams or increasing support demands without significant downtime or performance issues.

Possible disadvantages of GoToAssist

  • Cost
    GoToAssist can be relatively expensive compared to some other remote support solutions, making it less accessible for smaller organizations or individuals.
  • Learning Curve
    Though the interface is user-friendly, new users may still face a moderate learning curve to fully utilize all advanced features.
  • Connectivity Issues
    Some users have reported occasional connectivity problems, which can interrupt support sessions and reduce productivity.
  • Limited Customization
    The platform offers limited customization options for branding and interface adjustments, which might not meet all organizational needs.
  • Support Response Time
    Users have experienced slow response times from GoToAssist’s customer support, which can be frustrating during critical issues.

Cloudup features and specs

  • Easy File Sharing
    Cloudup offers simple and intuitive file sharing capabilities, allowing users to easily share links with others without needing to download attachments.
  • Real-Time Updates
    The platform provides real-time updates, enabling users and collaborators to see changes to shared files immediately, which enhances collaboration.
  • Wide File Support
    Cloudup supports a variety of file types including images, documents, videos, and more, making it versatile for different sharing needs.
  • User-Friendly Interface
    The interface is clean and straightforward, reducing the learning curve and making it accessible to users with varying technical skills.
  • Free Storage
    Users have a generous amount of free storage, which is beneficial for individuals or small teams not wanting to incur additional costs.

Possible disadvantages of Cloudup

  • File Size Limitation
    There are restrictions on the maximum file size for uploads, which may be limiting for users needing to share larger files.
  • Limited Privacy Controls
    Cloudup lacks advanced privacy settings found in other cloud services, which may be a concern for users needing stringent confidentiality measures.
  • No Offline Access
    Files stored on Cloudup are not available offline, creating dependency on internet connectivity for access.
  • Basic Features
    While easy to use, Cloudup may lack some advanced features and integrations available in other cloud storage and sharing services.
  • Reliance on URL Sharing
    Sharing is heavily reliant on URLs, which can be easily misplaced or unintentionally shared, posing potential security risks.

Analysis of GoToAssist

Overall verdict

  • Overall, GoToAssist is a highly regarded tool for remote support needs, offering a robust set of features that cater to both small businesses and larger enterprises. However, it is important to evaluate specific business requirements and compare with similar tools to ensure it meets specific needs.

Why this product is good

  • GoToAssist is considered good because it provides reliable remote support tools, enabling IT professionals to troubleshoot and resolve issues quickly. It offers features like screen sharing, unattended access, and multi-session handling, which enhance productivity and efficiency. The platform is generally praised for its ease of use, security features, and scalability, making it suitable for various business sizes.

Recommended for

    GoToAssist is recommended for IT professionals, helpdesk support teams, and businesses that require a dependable and user-friendly remote support solution. It is particularly suitable for organizations looking for a scalable tool with advanced security measures.

GoToAssist videos

+ Add

Introducing RescueAssist: Radically Refreshing Employee Support

More videos:

  • Tutorial - How to Connect with a RescueAssist Technician

Cloudup videos

No Cloudup videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to GoToAssist and Cloudup)

GoToAssist

Cloudup

Remote Desktop
100 100%
Remote Desktop
0% 0
Cloud Storage
0 0%
Cloud Storage
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
File Sharing
0 0%
File Sharing
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GoToAssist and Cloudup

GoToAssist Reviews

14 Best TeamViewer Alternatives of 2022
GoToAssist was previously known as Rescue Assist. It is a product designed and developed by LogMeIn. Rescue Assist can be launched directly from a browser. You can even install it on a mobile device and a desktop computer. This makes Rescue Assist one of the best TeamViewer alternatives and, of course, of the best remote access terminals available today.
Source: www.cloudzat.com
25 Best TeamViewer Alternative Software (Free/Paid) in 2021
RescueAssist is a cloud-based remote support platform. This platform is used for IT support teams and customer and support organizations. This remote desktop software for creating the Rescue brand of support products.
Source: www.guru99.com

Cloudup Reviews

We have no reviews of Cloudup yet.
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Social recommendations and mentions

Based on our record, GoToAssist should be more popular than Cloudup. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GoToAssist mentions (2)

Cloudup mentions (1)

  • Cloudup by Automattic, wdyt?
    When I was editing my WP, I found a Gutenberg block named "Cloudup". The Cloudup in WP is a block that embedding item by URL. So I googled Cloudup, https://cloudup.com, and just figured it out it's owned by Automattic, the main developer of Wordpress, Jetpack, etc. Source: over 3 years ago

What are some alternatives?

When comparing GoToAssist and Cloudup, you can also consider the following products

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Dropbox - Online Sync and File Sharing

ScreenConnect - ScreenConnect is a mobile app that allows you to instantly connect with another system from anywhere with a connection to the internet. The software not only comes in a mobile app, but it has a desktop version as well for complete coverage.

Google Drive - Access and sync your files anywhere

AnyDesk - AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.

CloudApp - CloudApp allows you to share images, links, music, videos and files. Here is how it works: choose a file, drag it to the menubar and let us take care of the rest.

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