Software Alternatives, Accelerators & Startups

GoTo Connect VS PlayVox

Compare GoTo Connect VS PlayVox and see what are their differences

GoTo Connect logo GoTo Connect

Jive PBX is a communication solution that offers remote communication services to companies such as video conferencing, text, and chat services.

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • GoTo Connect Landing page
    Landing page //
    2023-02-01
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

GoTo Connect videos

Jive Feature Review

More videos:

  • Review - THE HONEST TRUTH ABOUT THE JIVE MINIPODS
  • Review - Redsbaby JIVE 2 Review - Pushchair Expert - Up Close

PlayVox videos

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to GoTo Connect and PlayVox)
Communication
56 56%
44% 44
VoIP
100 100%
0% 0
Work Management
0 0%
100% 100
Enterprise Communication
100 100%
0% 0

User comments

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What are some alternatives?

When comparing GoTo Connect and PlayVox, you can also consider the following products

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

ClickMeeting - Collaborate with partners and clients using ClickMeeting professional web conferencing software. Try it now, FREE!

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

WebEx - Cisco WebEx Web Conferencing, Online Meetings, Desktop Sharing, Video Conferencing

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.