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Gorgias VS Vonage Business Communications

Compare Gorgias VS Vonage Business Communications and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Gorgias logo Gorgias

Gorgias is a helpdesk built to provide great support at scale.

Vonage Business Communications logo Vonage Business Communications

Vonage Business Communications transforms communications and activates conversations anytime, anywhere. Learn more about unified communications now!
  • Gorgias Landing page
    Landing page //
    2023-10-07
  • Vonage Business Communications Landing page
    Landing page //
    2020-04-22

Gorgias videos

+ Add

GORGIAS SUPPORT & LIVE CHAT SHOPIFY APP - Honest Review by EcomExperts.io

More videos:

  • Demo - Gorgias software review and demo
  • Demo - Gorgias Demo: Explained in 5 Minutes or Less | Ecommerce Tech

Vonage Business Communications videos

+ Add

Vonage Business Communications Review: Must have for business

More videos:

  • Review - Vonage Business Communications Review: Simplify Business with a Simple Business VoIP Phone System
  • Review - Vonage Business Communications Billing

Category Popularity

0-100% (relative to Gorgias and Vonage Business Communications)

Gorgias

Vonage Business Communications

Customer Support
100 100%
Customer Support
0% 0
Communication
0 0%
Communication
100% 100
Help Desk
100 100%
Help Desk
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gorgias and Vonage Business Communications

Gorgias Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Some live chat and CRM companies focus on specific industries or offer tools that go beyond chat widgets and customer communication. Gorgias is one of the most focused and utility-rich options, although it’s a more expensive ManyChat alternative. You can also connect your Facebook Messenger to your Gorgias account and keep the customer conversations in one place.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Gorgias is a Shopify live chat and a CRM that features several different analytical and lead qualification features meant to bolster customer relations. In addition, these features increase bottom lines directly with sales-oriented reporting dashboards.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Gorgias has carved out a niche for itself as the customer service software for ecommerce. It can connect with major platforms Shopify, Magento, and BigCommerce. More than 8,000 direct-to-consumer brands use Gorgias, including Timbuk2, Steve Madden, and Marine Layer.
Source: krisp.ai
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Gorgias also differs in its pricing. Rather than charging per agent per month, like other help desk apps, Gorgias just charges a flat rate for the month that starts from $60/month. This means you can have an unlimited amount of agents using the software, all for the same price. This either makes it more affordable or more expensive, depending on how many agents you were...
Source: www.ltvplus.com

Vonage Business Communications Reviews

We have no reviews of Vonage Business Communications yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Gorgias seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gorgias mentions (2)

  • Getting Started with Shopify Webhooks
    These are fired when a customer creates or updates an issue (complaint or comment) relating to the service they got from your store on Shopify. The two events under this category are disputes/create and disputes/update. One use case for these events is to create and update issues on an external issue tracker like Gorgias. Services like Gorgias have more customer support features built-in than what is available on... - Source: dev.to / over 2 years ago
  • Ask HN: Who is hiring? (July 2021)
    Gorgias | Engineering | Full-time | Worldwide (offices in SF and Paris) | Remote friendly At Gorgias (https://gorgias.com) we build the e-commerce help desk that turns customer service into a profit center. - Source: Hacker News / almost 3 years ago

Vonage Business Communications mentions (0)

We have not tracked any mentions of Vonage Business Communications yet. Tracking of Vonage Business Communications recommendations started around Mar 2021.

What are some alternatives?

When comparing Gorgias and Vonage Business Communications, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

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