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Gorgias VS Shift7 Digital

Compare Gorgias VS Shift7 Digital and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Gorgias logo Gorgias

Gorgias is a helpdesk built to provide great support at scale.

Shift7 Digital logo Shift7 Digital

Shift7 - the digital experience agency specializing in strategic B2B solutions. With deep expertise in digital, we’ll be your relationship-centric partner to help you navigate the evolving landscape.
  • Gorgias Landing page
    Landing page //
    2023-10-07
  • Shift7 Digital Landing page
    Landing page //
    2021-11-20

Gorgias videos

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GORGIAS SUPPORT & LIVE CHAT SHOPIFY APP - Honest Review by EcomExperts.io

More videos:

  • Demo - Gorgias software review and demo
  • Demo - Gorgias Demo: Explained in 5 Minutes or Less | Ecommerce Tech

Shift7 Digital videos

No Shift7 Digital videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Gorgias and Shift7 Digital)

Gorgias

Shift7 Digital

Customer Support
100 100%
Customer Support
0% 0
Business Community
0 0%
Business Community
100% 100
Help Desk
100 100%
Help Desk
0% 0
Social Networks
0 0%
Social Networks
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gorgias and Shift7 Digital

Gorgias Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Some live chat and CRM companies focus on specific industries or offer tools that go beyond chat widgets and customer communication. Gorgias is one of the most focused and utility-rich options, although it’s a more expensive ManyChat alternative. You can also connect your Facebook Messenger to your Gorgias account and keep the customer conversations in one place.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Gorgias is a Shopify live chat and a CRM that features several different analytical and lead qualification features meant to bolster customer relations. In addition, these features increase bottom lines directly with sales-oriented reporting dashboards.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Gorgias has carved out a niche for itself as the customer service software for ecommerce. It can connect with major platforms Shopify, Magento, and BigCommerce. More than 8,000 direct-to-consumer brands use Gorgias, including Timbuk2, Steve Madden, and Marine Layer.
Source: krisp.ai
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Gorgias also differs in its pricing. Rather than charging per agent per month, like other help desk apps, Gorgias just charges a flat rate for the month that starts from $60/month. This means you can have an unlimited amount of agents using the software, all for the same price. This either makes it more affordable or more expensive, depending on how many agents you were...
Source: www.ltvplus.com

Shift7 Digital Reviews

We have no reviews of Shift7 Digital yet.
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Social recommendations and mentions

Based on our record, Gorgias seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gorgias mentions (2)

  • Getting Started with Shopify Webhooks
    These are fired when a customer creates or updates an issue (complaint or comment) relating to the service they got from your store on Shopify. The two events under this category are disputes/create and disputes/update. One use case for these events is to create and update issues on an external issue tracker like Gorgias. Services like Gorgias have more customer support features built-in than what is available on... - Source: dev.to / over 2 years ago
  • Ask HN: Who is hiring? (July 2021)
    Gorgias | Engineering | Full-time | Worldwide (offices in SF and Paris) | Remote friendly At Gorgias (https://gorgias.com) we build the e-commerce help desk that turns customer service into a profit center. - Source: Hacker News / almost 3 years ago

Shift7 Digital mentions (0)

We have not tracked any mentions of Shift7 Digital yet. Tracking of Shift7 Digital recommendations started around Mar 2021.

What are some alternatives?

When comparing Gorgias and Shift7 Digital, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Whereoware - Digital agency building award-winning, behavior-driven websites, emails, + mobile applications, and getting huge results with data integrations.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Verndale - We are a customer experience agency, purpose-built to help marketing and technology leaders connect the dots of the customer journey.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

WIP.co - Work in progress. We are a community of makers who help each other ship product.

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