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Gorgias VS Fiverr Business

Compare Gorgias VS Fiverr Business and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Gorgias logo Gorgias

Gorgias is a helpdesk built to provide great support at scale.

Fiverr Business logo Fiverr Business

Connect with vetted, talented freelancers that help you get every task done.
  • Gorgias Landing page
    Landing page //
    2023-10-07
  • Fiverr Business Landing page
    Landing page //
    2023-08-04

Fiverr Business provides businesses with a marketplace of vetted, on-demand talent, comfortable team collaboration and project management tools, and a Business Success Manager that can help match users with the best talent.

Gorgias

Website
gorgias.com
Pricing URL
Official Gorgias Pricing
$ Details
-
Platforms
-
Edit details

Fiverr Business

Website
pro.fiverr.com
Pricing URL
-
$ Details
free
Platforms
Web Android iOS Windows Browser Google Chrome Mac OSX Linux Firefox Safari Cross Platform iPhone Internet Explorer Chrome OS
Edit details

Gorgias features and specs

No features have been listed yet.

Fiverr Business features and specs

  • Marketplace: Yes
  • Team Collaboration: Yes
  • Project Management: Yes
  • Task management: Yes
  • Customer Support: Yes
  • Centralized payments: Yes
  • Free Trial: Yes

Gorgias videos

+ Add

GORGIAS SUPPORT & LIVE CHAT SHOPIFY APP - Honest Review by EcomExperts.io

More videos:

  • Demo - Gorgias software review and demo
  • Demo - Gorgias Demo: Explained in 5 Minutes or Less | Ecommerce Tech

Fiverr Business videos

+ Add

What is Fiverr Business? with Fiverr Top-Rated Seller Joel Young

More videos:

  • Review - Fiverr Business Strategy Services - Seller Review

Category Popularity

0-100% (relative to Gorgias and Fiverr Business)

Gorgias

Fiverr Business

Customer Support
100 100%
Customer Support
0% 0
Hiring And Recruitment
0 0%
Hiring And Recruitment
100% 100
Help Desk
100 100%
Help Desk
0% 0
Education
0 0%
Education
100% 100

User comments

Share your experience with using Gorgias and Fiverr Business. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gorgias and Fiverr Business

Gorgias Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Some live chat and CRM companies focus on specific industries or offer tools that go beyond chat widgets and customer communication. Gorgias is one of the most focused and utility-rich options, although it’s a more expensive ManyChat alternative. You can also connect your Facebook Messenger to your Gorgias account and keep the customer conversations in one place.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Gorgias is a Shopify live chat and a CRM that features several different analytical and lead qualification features meant to bolster customer relations. In addition, these features increase bottom lines directly with sales-oriented reporting dashboards.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Gorgias has carved out a niche for itself as the customer service software for ecommerce. It can connect with major platforms Shopify, Magento, and BigCommerce. More than 8,000 direct-to-consumer brands use Gorgias, including Timbuk2, Steve Madden, and Marine Layer.
Source: krisp.ai
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Gorgias also differs in its pricing. Rather than charging per agent per month, like other help desk apps, Gorgias just charges a flat rate for the month that starts from $60/month. This means you can have an unlimited amount of agents using the software, all for the same price. This either makes it more affordable or more expensive, depending on how many agents you were...
Source: www.ltvplus.com

Fiverr Business Reviews

  1. Straightforward

    I used Fiverr Business to hire an animation artist for employee avatars and was really satisfied both with the turn around time and the feedback taken into consideration. Fiverr Business allows me to save gigs so my coworkers can see which freelancers we should work with again. We will be using this internally.

    🏁 Competitors: Upwork
    👍 Pros:    Easy to use|Quick response time|Free to sign up|Great for collaboration
    👎 Cons:    If you don't respond within 2 days project is automatically approved|Needed to supply very in depth brief for the freelancer to get it exactly how i wanted
Top Sites Like Fiverr – The Best Alternatives For Freelancers in 2022
You are prepared to go once you have posted your profile and any available jobs or services. A notice to start working is sent to you when a customer purchases a project. Fiverr Business is a brand-new addition to the service that was made for teams and enables organizations to collaborate with skilled freelancers. There is also no need to be concerned if you are a new...
Source: digitalconqurer.com
The best freelance websites: Find jobs and remote work
Fiverr advertises that it has been used by over "11 million satisfied businesses" for freelance projects. It has an impressive client roster that includes notable companies like Facebook, Netflix, and Google. Through the Fiverr business plan, entire teams can use the platform to connect with freelancers who have proven business experience.
Source: www.zdnet.com
Best Freelancer.com Alternatives For Hiring Developers
For instance, it has a pro version that gives hirers access to thoroughly-vetted and verified talents. The vetting process in this version is very strict, and only a low percentage of freelancers pass it. Hence, you are sure of getting the very best. Another feature is Fiverr Business, where you will find specially curated talents supplied by a business success manager.
Source: www.ideamotive.co

Social recommendations and mentions

Based on our record, Gorgias seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gorgias mentions (2)

  • Getting Started with Shopify Webhooks
    These are fired when a customer creates or updates an issue (complaint or comment) relating to the service they got from your store on Shopify. The two events under this category are disputes/create and disputes/update. One use case for these events is to create and update issues on an external issue tracker like Gorgias. Services like Gorgias have more customer support features built-in than what is available on... - Source: dev.to / over 2 years ago
  • Ask HN: Who is hiring? (July 2021)
    Gorgias | Engineering | Full-time | Worldwide (offices in SF and Paris) | Remote friendly At Gorgias (https://gorgias.com) we build the e-commerce help desk that turns customer service into a profit center. - Source: Hacker News / almost 3 years ago

Fiverr Business mentions (0)

We have not tracked any mentions of Fiverr Business yet. Tracking of Fiverr Business recommendations started around Mar 2021.

What are some alternatives?

When comparing Gorgias and Fiverr Business, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

REEL UNLIMITED - Unlimited design subscription for startups

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Upwork - Forget the old rules. You can have the best people. Right now. Right here.

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