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Google Voice VS Grasshopper

Compare Google Voice VS Grasshopper and see what are their differences

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Google Voice logo Google Voice

Google Voice gives you one number for all your phones, voicemail organized in an email format, free...

Grasshopper logo Grasshopper

Grasshopper enables entrepreneurs to build a virtual office that connects callers to employees, wherever they are.
  • Google Voice Landing page
    Landing page //
    2021-09-12
  • Grasshopper Landing page
    Landing page //
    2022-11-06

Google Voice features and specs

  • Cost-effective
    Google Voice provides free calling within the United States and Canada, making it an economical choice for personal and business use.
  • Integrations
    Seamlessly integrates with other Google services, such as Google Calendar, Gmail, and Google Contacts, enhancing productivity.
  • Unified Number
    Allows users to consolidate multiple phone numbers into one, simplifying contact management and ensuring you don’t miss important calls.
  • Voicemail Transcription
    Automatically transcribes voicemails to text, making it easier to read and manage messages.
  • Multi-device Support
    Supports multiple devices including smartphones, tablets, and computers, making it accessible from anywhere.
  • Call Screening
    Offers advanced call screening features that allow users to block unwanted calls and filter spam efficiently.
  • Number Portability
    Allows porting of existing phone numbers into Google Voice, which ensures continuity and saves time.

Possible disadvantages of Google Voice

  • Limited International Calling
    While calls within the U.S. and Canada are free, international calls can be expensive compared to other VoIP services.
  • Dependence on Internet
    Requires a stable internet connection for effective functioning, which may be a limitation in areas with poor connectivity.
  • Delayed Updates
    Google Voice doesn’t receive updates as frequently as some other communication platforms, potentially missing out on new features and enhancements.
  • Privacy Concerns
    As with all Google products, there can be privacy concerns regarding data collection and usage.
  • Limited Customer Support
    Customer support options are limited, often requiring users to rely on community forums or help documents instead of direct assistance.
  • Regional Restrictions
    Not available in all countries, which limits its usability for international travelers or businesses with a global presence.
  • No Emergency Services
    Google Voice cannot be used for emergency calls, which can be a critical limitation in urgent situations.

Grasshopper features and specs

  • Professional Image
    Grasshopper helps small businesses project a more professional image with features like a dedicated business number, custom greetings, and voicemail transcription.
  • Portability
    The virtual phone system allows you to make and receive calls on your existing devices, so you can manage your business calls from anywhere.
  • Ease of Use
    Grasshopper is designed to be user-friendly with a straightforward setup process, making it accessible for businesses without technical expertise.
  • Scalability
    Grasshopper offers a variety of plans, allowing businesses to scale their communication needs as they grow.
  • Features
    Grasshopper includes a range of useful features such as call forwarding, business texting, voicemail transcription, and extensions, catering to various business needs.

Possible disadvantages of Grasshopper

  • Cost
    Grasshopper's pricing may be considered high for very small businesses or startups, especially when compared to other VoIP services.
  • Limited International Features
    The service's international call capabilities are limited, which might be a drawback for businesses with a global client base.
  • No Unified Communication Platform
    Grasshopper focuses solely on phone services and does not offer a unified communication platform that includes video conferencing or team messaging.
  • Call Quality
    Some users have reported occasional call quality issues, such as dropped calls or static, which can hamper business communications.
  • Lack of Integration
    Grasshopper does not offer many integrations with other business software, which could be a limitation for companies looking to streamline their operations.

Analysis of Google Voice

Overall verdict

  • Overall, Google Voice is a reliable and versatile communication tool that is especially beneficial for users who are already entrenched in the Google ecosystem and need a single point of contact that can be managed across multiple devices.

Why this product is good

  • Google Voice is considered good due to its seamless integration with Google's suite of services, offering a free phone number for calls, text messages, and voicemail. It also provides features like call forwarding, voicemail transcription, and spam filtering, which enhance its functionality for personal and professional use.

Recommended for

  • Individuals looking for a free, secondary phone number for privacy or business purposes.
  • Freelancers and small business owners who need a unified communication platform with voicemail transcription.
  • Users who travel frequently and need a flexible solution for making and receiving calls without relying on a single mobile carrier.

Analysis of Grasshopper

Overall verdict

  • Grasshopper is generally considered a good option for small businesses and entrepreneurs who need a cost-effective, easy-to-implement phone system. It offers a solid set of features that can streamline communications and help maintain a professional image. However, it may lack some advanced functionalities that larger enterprises require.

Why this product is good

  • Grasshopper is a virtual phone system designed for entrepreneurs and small businesses. It provides users with a professional phone number that can be used to manage calls through dedicated apps, without the need for a separate phone line or device. Features such as call forwarding, voicemail transcription, and business SMS make it a flexible and efficient tool for managing business communications.

Recommended for

  • Entrepreneurs and small business owners looking for a virtual phone system.
  • Freelancers who need a professional phone presence without using personal lines.
  • Businesses looking for a solution that is easy to set up and use without technical expertise.

Google Voice videos

+ Add

Why I Use Google Voice

More videos:

  • Tutorial - Google Voice Tutorial 2019 - Quick Start
  • Review - Google Voice Review

Grasshopper videos

+ Add

Grasshopper Phone System Review | ENTREPRENEURS NEED THIS

More videos:

  • Review - Grasshopper Phone System Review: Pricing, Complaints, Number Comparisons - RingCentral Phone.com
  • Review - 5 Reasons Grasshopper VOIP is NOT GOOD for Small Business

Category Popularity

0-100% (relative to Google Voice and Grasshopper)

Google Voice

Grasshopper

Communication
54 54%
Communication
46% 46
VoIP
48 48%
VoIP
52% 52
Enterprise Communication
43 43%
Enterprise Communication
57% 57
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Google Voice and Grasshopper

Google Voice Reviews

10 Best Business VoIP Phone Services for Small Businesses (2020)
Google Voice is a flexible business phone service. However, it has fewer options when compared to a fully virtual phone system. It’s handy for smart phone users and business owners using devices that support Google products.
Source: www.isitwp.com
Compare 5 Best Virtual Phone Number Providers for Your Businesses in 2018
Google voice is a known name in this field which provides call forwarding, dialing and voice-mail services. It was established by Google on March 11, 2009. It provides U.S based telephone number from which the user can choose an arsenal of numbers in their selected locality absolutely free. Almost all calls made from U.S and Canada to each other is free. You can use Google...
Source: www.digifloor.com

Grasshopper Reviews

10 Best Business VoIP Phone Services for Small Businesses (2020)
GrassHopper is the best virtual phone system for small business owners. It comes with all the standard VOIP service features like call forwarding, voicemail, caller ID, etc. It enables you to make calls using a regular phone number. Their extensions can be used to make conference calls, which is great for inbound team meetings.
Source: www.isitwp.com
Difference between Grasshopper and MyOperator
*Grasshopper and its logo are registered trademarks of Grasshopper. MyOperator is not associated with Grasshopper in any way and its trademarks are only used here for comparative purposes.
Source: myoperator.co
Compare 5 Best Virtual Phone Number Providers for Your Businesses in 2018
Grasshopper is another virtual phone number service provider offers great pricing options and various facilities to their users. To start-up, you’ve to pick a number of your choice for your business, record your custom greeting, add various departments and employees and Ta-dah…. You’ve done making your very own virtual phone number. Now you can get calls, voicemails, and...
Source: www.digifloor.com

Social recommendations and mentions

Based on our record, Google Voice should be more popular than Grasshopper. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Google Voice mentions (21)

  • Ask HN: I want to use two phones with one SIM
    Set up Google Voice so all calls are forwarded to both phones. https://voice.google.com/about. - Source: Hacker News / 8 months ago
  • Need help with phone bill
    If you can post this you can use https://voice.google.com/about . Call them and tell them , you need to wait to the next pay day to pay your phone bill and be able to accept text messages. Source: almost 2 years ago
  • I’m frustrated with GV, calling issues
    Have you tried connecting via the Google Voice website on a PC to see if you're having the same issues? Source: about 2 years ago
  • What do I do if a cute stranger asks for my number?
    Get yourself a Google voice phone number! Then you can give out that number and have it forward calls to your real number and preserve some anonymity. Source: about 2 years ago
  • Kik is the absolute worst - here's what's better
    You can be completely anonymous by using a google voice number to sign up: https://voice.google.com/about. Source: over 2 years ago
View more

Grasshopper mentions (5)

  • Best alternative to personal cell phone for business use?
    Grasshopper works great. https://grasshopper.com/. Source: about 2 years ago
  • In their efforts to put every round from the clip into their foot, Blizzard will be recording voice chat in Overwatch 1.5(Also your account requires a phone number now)
    Get a burner number, there's services for that. Something like Grasshopper. Source: over 2 years ago
  • Toll-Free Number
    I used grasshopper.com successfully. Not sure what the free tier is now. Source: almost 3 years ago
  • Ringcentral cheaper alternative; sales team?
    Https://grasshopper.com/ has a lot of useful features that you may like. It's reasonably priced. Source: over 3 years ago
  • Is there a way to make outgoing calls show up on caller id as business number?
    Yes, get service like Grasshopper, and she can install the app and call from her own extension of your business line. Https://grasshopper.com/. Source: almost 4 years ago

What are some alternatives?

When comparing Google Voice and Grasshopper, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

TextNow - TextNow is a mobile virtual network operator (MVNO) that provides a free phone service to users by using other cellular networks coverage.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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