UserBit is a real-time collaborative platform of tools that helps UX and product teams better understand business and customer needs. It lets you: Organize - interviews, feedback, audio, video, and notes. Synthesize - powerful qualitative analysis features like tagging, affinity diagrams, word clouds, and more. Leverage UX tools - easily create and share personas, journey maps, visual sitemaps and even case-study reports.
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One of our customers said: Our small mining operation needed to go from paper based process to digital forms. At first, Google forms allowed us to use this Web-based platform that lets individuals and businesses of all sizes build customizable forms to conduct surveys and generate real-time response charts.
We saw that a small sample of our field workers quickly adopted the new way of working.
Step 1: accomplished.
Now unto step 2.
How do we deploy this unto our whole team? We needed email notifications, offline response collection when without wifi on the field. Our CIO and his director of operations needed deep data and trends analysis as well. Our inspectors, when doing their audits, needed to capture approx. 25 high definition pictures, some audio notes and a video which wasn't really possible with google forms.
So, we can 100% credit the use of google forms to our transition towards a paperless process, but as we navigated saashub.com a little more, we were able to discover a world of alternatives. We strongly suggest to start using google forms before undergoing a big implementation plan towards such enterprise level inspection tools like nspek or even cheaper solutions like prontoforms.
I am not sure if we would start with google's solution first if we would to do this digital transformation all over, but it did allow us to discover it's limits pretty quickly.
At some point, we needed custom fields and functions, and none of us was able to code, so the nSpek training that comes with the application definitely sets it's self apart, giving us full autonomy.
Based on our record, UserBit seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I believe they meant https://userbit.com/. Source: about 2 years ago
Userbit has interview management that offers exactly what you described. Click on a question, see all answers one below the other (cross-case analysis). Create insights, see/present/share all insights together, etc. Source: almost 3 years ago
My vote for https://userbitapp.com/ , for good analysis of... stuff. Source: about 3 years ago
Automated tagging is a very difficult problem to solve for unless you provide a lot of preconfigured rules etc. However something like userbit can help you get there with features like bulk-tagging, etc. You can also split interviews by questions so you can do the analysis question by question. Source: about 3 years ago
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