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Based on our record, Freshservice should be more popular than GoodTime. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
This saas is aimed at the recruiting space. Basically, people who work as recruiters, have to send lots of emails, and track/coordinate a lot of things. There are some really kludgy solutions to this problem, but only a few new startups really focused on ux and the customer experience, so people are buying it like crazy. https://goodtime.io/ I'm sure there's other jobs with lots of work to automate. Many jobs are... - Source: Hacker News / about 1 year ago
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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