Software Alternatives, Accelerators & Startups

GoDesk VS Zotero

Compare GoDesk VS Zotero and see what are their differences

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

Zotero logo Zotero

Zotero is a free, easy-to-use tool to help you collect, organize, cite, and share research.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • Zotero Landing page
    Landing page //
    2021-09-24

GoDesk

$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July

Zotero

Website
zotero.org
Pricing URL
-
$ Details
Platforms
-
Release Date
-

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Zotero features and specs

No features have been listed yet.

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

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Zotero videos

Zotero vs Mendeley: which one is best?

More videos:

  • Review - Using Zotero for academic writing

Category Popularity

0-100% (relative to GoDesk and Zotero)
Customer Support
100 100%
0% 0
Research Tools
0 0%
100% 100
Education
100 100%
0% 0
Information Organization
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GoDesk and Zotero

GoDesk Reviews

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Zotero Reviews

Top 5 Free Reference Management Software for Research
Zotero is the only software that automatically senses research on the web. Need an article from JSTOR or a preprint from arXiv.org? A news story from the New York Times or a book from a library? Zotero has you covered, everywhere.
10 Best Reference Management Software for Research
Zotero is a reference management software that can be used by students and researchers of all levels. It’s a great way to keep track of your sources, as well as easily create citations and bibliographies. Here are some of the ways Zotero can be especially helpful for Ph.D. students:
Citation Management Tools - Alternatives to EndNote
Mendeley is a free Web-based tool similar to Zotero, but it sets itself apart with a robust PDF annotating tool. Because Mendeley doesn't work within Google Docs, you would have to create a bibliography and copy it over to the document. Thus, Mendeley might be a great fit for those who use citation managers for personal projects but not for those participating in a lot of...

Social recommendations and mentions

Based on our record, Zotero seems to be more popular. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GoDesk mentions (0)

We have not tracked any mentions of GoDesk yet. Tracking of GoDesk recommendations started around Mar 2021.

Zotero mentions (17)

  • Newbie help setting up Zotero using existing materials
    If the second, then you need to create a zotero group library. This can only be done at zotero.org but syncs with your client. Source: 11 months ago
  • Problems with syncing
    When I check the API settings on zotero.org, I only see my desktop actually connecting,. Source: 12 months ago
  • Emacs, a maximalist approach to social media addiction
    An approach of digital maximalism should also let you organise incoming and outgoing information (on software that you run and control). This is what [Emacs](https://emacs.org) is doing. If you're missing _e.g._ the adrenaline of social media, Emacs can help for that by letting you insert academic references into lengthy, inflammatory, but informed, nuanced, and articulated Org-mode documents. It's actually much... Source: about 1 year ago
  • Best resources for chiropractic research?
    If you’re interested in actually downloading, reading, and collecting research papers, I highly recommend Zotero. Source: about 1 year ago
  • Zotero on Chromebook
    Has anyone managed to make Zotero work on their Chromebook? I have a Lenovo Chromebook and I've not been able to make it work. I can't access any of the PDF attachments on zotero.org or install the programme. I would appreciate any suggestions you may have. Source: over 1 year ago
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What are some alternatives?

When comparing GoDesk and Zotero, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Mendeley - Easily organize your papers, read & annotate your PDFs, collaborate in private or open groups, and securely access your research from everywhere.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Qiqqa - Qiqqa is a free research and reference management software. It can be used in many organizational projects from the academic to the personal to the business endeavor. Read more about Qiqqa.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

JabRef - Graphical Java application for managing bibtex (. bib) databases.‎JabRef · ‎JabRef Help · ‎JabRef | Blog · ‎OpenOffice/LibreOffice .