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GoDesk VS Sunbird dcTrack

Compare GoDesk VS Sunbird dcTrack and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

Sunbird dcTrack logo Sunbird dcTrack

Sunbird is among the most reputed DCIM companies offering data center infrastructure management software, cable management system, infrastructure design and optimization services. Free Consultation 1.800.724.8090.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • Sunbird dcTrack Landing page
    Landing page //
    2023-09-19

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

Sunbird dcTrack

Website
sunbirddcim.com
Pricing URL
Official Sunbird dcTrack Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Sunbird dcTrack features and specs

No features have been listed yet.

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

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Sunbird dcTrack videos

+ Add

Data Center Connectivity Management with Sunbird dcTrack DCIM Operations

Category Popularity

0-100% (relative to GoDesk and Sunbird dcTrack)

GoDesk

Sunbird dcTrack

Customer Support
100 100%
Customer Support
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Education
100 100%
Education
0% 0
Log Management
0 0%
Log Management
100% 100

User comments

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What are some alternatives?

When comparing GoDesk and Sunbird dcTrack, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

RackTables - Racktables is a nifty and robust solution for datacenter and server room asset management.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

DCImanager - DCImanager is a platform for managing physical equipment. Connect any physical equipment to a single platform. Use the platform to manage your servers, switches, PDU as well as physical and virtual networks.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

Opendcim - a free, web based Data Center Infrastructure Management application.

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