Software Alternatives & Reviews

GoDesk VS ServiceM8

Compare GoDesk VS ServiceM8 and see what are their differences

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

ServiceM8 logo ServiceM8

ServiceM8 (Service Mate) is cloud software that allows you to manage any service business. Manage jobs, produce mobile quotes and invoices on the go. Get Control.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • ServiceM8 Landing page
    Landing page //
    2022-07-07

GoDesk

$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

ServiceM8 features and specs

No features have been listed yet.

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

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ServiceM8 videos

What is ServiceM8, An Overview of the ServiceM8 software

More videos:

  • Demo - ServiceM8 Introduction & Demo
  • Review - Elite Heating and Plumbing — ServiceM8 Customer Story

Category Popularity

0-100% (relative to GoDesk and ServiceM8)
Customer Support
100 100%
0% 0
Field Service Management
0 0%
100% 100
Education
100 100%
0% 0
Field Management Software

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GoDesk and ServiceM8

GoDesk Reviews

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ServiceM8 Reviews

The 6 best heating engineer software tools you should be choosing from in 2022
A big benefit of using ServiceM8 is the ability to add unlimited users at no additional cost. Which is great if your heating engineer business has a big team. But that's where the buck stops in terms of freebies. The big downside of using ServiceM8 is that their CRM is riddled with hidden costs.
Source: www.payaca.com

What are some alternatives?

When comparing GoDesk and ServiceM8, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Tradify - Tradify is a Job Management software for the trade contractor it can track every job from quote to invoice, helps to stay on top of workflow by tracking the jobs and team at all times.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Fergus - Job management software for plumbers & electricians

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

FinancialForce HCM - FinancialForce.com provides cloud back-office applications for Salesforce CRM.