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GoDesk VS RDM

Compare GoDesk VS RDM and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

RDM logo RDM

We specialize in remanufactured petroleum equipment and remanufactured gas pump electronics, rebuilt gas pumps and dispensers
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • RDM Landing page
    Landing page //
    2022-09-18

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

RDM

Website
rdm.net
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

RDM features and specs

No features have been listed yet.

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

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RDM videos

+ Add

FFXIV - 5.2 Red Mage/RDM Power Test - Ilvl 480 (a VERy nice comeback)

More videos:

  • Review - Red Mage/RDM in 5 minutes ( Final Fantasy XIV - Job oVERview)
  • Review - Weed Processing BMC Tip RDM Pt. 1 | Admin Review

Category Popularity

0-100% (relative to GoDesk and RDM)

GoDesk

RDM

Customer Support
100 100%
Customer Support
0% 0
Remote Desktop
0 0%
Remote Desktop
100% 100
Education
100 100%
Education
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

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What are some alternatives?

When comparing GoDesk and RDM, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

AnyDesk - AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

SolarWinds DameWare Remote Support - Simplify remote IT administration with Dameware Remote Support, an affordable remote support software that helps speed up desktop support and systems troubleshooting.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

WebEx Support Center - Unlimited remote technical video support sessions with live chat for instant, personalized help for your users and customers. Easily diagnose and solve issues fast

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