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GoDesk VS productboard

Compare GoDesk VS productboard and see what are their differences

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#1 Employee monitoring software that gives you unparalleled data about your team’s work habits. Take a deep dive into individual or organisational productivity metrics through real-time or historical data. featured
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GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

productboard logo productboard

Beautiful and powerful product management.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • productboard Landing page
    Landing page //
    2023-05-05

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

productboard

Website
productboard.com
Pricing URL
Official productboard Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

productboard features and specs

No features have been listed yet.

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

+ Add video

productboard videos

+ Add

ProductBoard Review | Project Management Tool | Pearl Lemon Review

More videos:

  • Review - Welcome to productboard!
  • Review - ProductBoard Helps You Make the Right Thing at Disrupt SF Startup Battlefield

Category Popularity

0-100% (relative to GoDesk and productboard)

GoDesk

productboard

Customer Support
100 100%
Customer Support
0% 0
Project Management
13 13%
Project Management
87% 87
Education
100 100%
Education
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100

User comments

Share your experience with using GoDesk and productboard. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, productboard seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GoDesk mentions (0)

We have not tracked any mentions of GoDesk yet. Tracking of GoDesk recommendations started around Mar 2021.

productboard mentions (4)

  • Do you use an additional tool aside from JIRA?
    Admittedly, this is an issue with organization and can be solved with thorough cleanups, but I suspect that may disrupt the usual flow of non-PM people more. I am thinking of using a separate tool like craft.io or productboard.com to highlight strategies, roadmaps, cross-team initiatives, discoveries, etc. With a possible link to JIRA somehow. Has anyone ever tried this? Source: almost 2 years ago
  • Think twice before using AGE in PotgreSQL
    Recently my friend at Productboard noticed an interesting bug in one of our services. For some reason our code responsible for calculating how many days our customers' features spend in certain states (Idea, Discovery, Delivery, etc) in some cases would give us wrong results. - Source: dev.to / almost 2 years ago
  • Which tools you use in your role of PM?
    ProductboardProductboard helps us capture user feedback from email, Slack, Zendesk, our public-facing product portal etc. And see what users need the most. We also use it for prioritizing product objectives, release planning, roadmapping…. Source: over 2 years ago
  • Ask HN: What software do you use to gather requirements?
    I use ProductBoard. It's fairly expensive but pretty great. I gather requirements into PB and use the inbuilt editor to flesh them out. When a story is ready I push a button and it ends up in Trello (but you can add your own integrations; there's one for github for example). The integrations aren't perfect but I love it. Used it in my last job and brought it in at my current job. https://productboard.com. - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing GoDesk and productboard, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Aha - Aha! is the new way to create visual product roadmaps. Web-based product management tools and roadmapping software for agile product managers.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

ProdPad - ProdPad helps your team gather ideas, surface the best ones and turn them into product specs, and then put it all on a product roadmap.

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