GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.
Monitor your websites, APIs, and cron jobs Immediate, reliable alerts for your team when things go wrong via Email, SMS, Slack, PagerDuty, and more.
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Based on our record, OnlineOrNot seems to be more popular. It has been mentiond 56 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
This kinda sounds like the tool I built: OnlineOrNot (https://onlineornot.com) It sends reminder alerts over email and SMS (and phone calls soon) until the incident is resolved. It also integrates with PagerDuty/Opsgenie/Incident.io if you want something a bit more heavy duty. - Source: Hacker News / 9 days ago
Most folks here are probably tired of hearing about it, but I work on https://onlineornot.com Uptime monitoring (and status pages) for software teams. In my words, the aim is "monitoring that doesn't suck" - I've worked at companies with proactive monitoring like OnlineOrNot before, and was surprised how little the incumbents are innovating in the space. One customer once told me "f*k , all their system... - Source: Hacker News / 2 months ago
OnlineOrNot.com - OnlineOrNot provides uptime monitoring for websites and APIs, monitoring for cron jobs and scheduled tasks. Also provides status pages. The first five checks with a 3-minute interval are free. The free tier sends alerts via Slack, Discord, and Email. - Source: dev.to / 3 months ago
I'm coming up on three years of running OnlineOrNot (https://onlineornot.com) in 3ish weeks. In short, I wrote about React from my own perspective for a year (despite thousands out there doing the same thing), made money, and got inspired to do the same thing with an uptime monitoring tool (200th alternative to pingdom when I released it). I turned a tool I used for convincing contracting clients to not cheap out... - Source: Hacker News / 4 months ago
I've been running OnlineOrNot (https://onlineornot.com) since early 2021 now (almost three years). I recently wrote about how this year it grew twice as fast as I expected: https://maxrozen.com/2023-focus-single-product-pays-off It all started because I needed a weekly report for my contracting clients to prove their web host sucked to the point where it was costing them significant money. They were paying for... - Source: Hacker News / 4 months ago
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