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GoDesk VS ObserveIT

Compare GoDesk VS ObserveIT and see what are their differences

Cyclr
Powerful SaaS integration toolkit for SaaS developers - create, amplify, manage and publish native integrations from within your app with Cyclr's flexible Embedded iPaaS. featured
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GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

ObserveIT logo ObserveIT

ObserveIT insider threat detection & user behavior analytics enables companies to mitigate the risk of insider threats.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • ObserveIT Landing page
    Landing page //
    2022-06-24

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

ObserveIT

Website
observeit.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

ObserveIT features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to GoDesk and ObserveIT)

GoDesk

ObserveIT

Customer Support
100 100%
Customer Support
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Education
100 100%
Education
0% 0
GDPR Compliance
0 0%
GDPR Compliance
100% 100

User comments

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What are some alternatives?

When comparing GoDesk and ObserveIT, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Axcient - Axcient is a cloud platform that eliminates data loss, keeps apps up and running, and ensures a non-failing IT infrastructure.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

DeviceLock DLP - DeviceLock provides DLP solutions protecting organizations from data leak threats.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

DataSunrise Database Security - DataSunrise Database Security Software secures the databases and data in real-time with high performance.

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