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GoDesk VS Micro Focus Service Manager

Compare GoDesk VS Micro Focus Service Manager and see what are their differences

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GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

Micro Focus Service Manager logo Micro Focus Service Manager

The extensible and scalable service desk solution built on machine learning, analytics and automation.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • Micro Focus Service Manager Landing page
    Landing page //
    2023-05-11

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

Micro Focus Service Manager

Website
microfocus.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Micro Focus Service Manager features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to GoDesk and Micro Focus Service Manager)

GoDesk

Micro Focus Service Manager

Customer Support
95 95%
Customer Support
5% 5
Education
100 100%
Education
0% 0
Marketing
0 0%
Marketing
100% 100
Help Desk
96 96%
Help Desk
4% 4

User comments

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What are some alternatives?

When comparing GoDesk and Micro Focus Service Manager, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Improvado.io - Improvado is an ETL platform that extracts data from 300+ pre-built connectors, transforms it, and seamlessly loads the results to wherever you need them. No more Tedious Manual Work, Errors or Discrepancies. Contact us for a demo.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Udemy - Online Courses - Learn Anything, On Your Schedule

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