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GoDesk VS Masergy

Compare GoDesk VS Masergy and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

Masergy logo Masergy

Masergy delivers SD-WAN, UC, Managed Security and Cloud Communications solutions to enterprises around the globe.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • Masergy Landing page
    Landing page //
    2023-06-24

Masergy enables global enterprises to disrupt and dominate their industries with transformative solutions in Managed SD-WAN, Unified Communications, Contact Center, and Managed Security. Founded in 2000, Masergy built the world’s most innovative Software Defined Platform to deliver agile enterprise-class solutions with an unmatched customer experience. Leading organizations rely on Masergy to achieve their digital ambition.

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

Masergy

Website
masergy.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Masergy features and specs

No features have been listed yet.

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

+ Add video

Masergy videos

+ Add

Who is Masergy?

More videos:

  • Review - Masergy Engineer Review Teaser
  • Review - Engineer Review With Masergy Teaser
  • Demo - Introducing the Masergy SD-WAN Secure Portfolio

Category Popularity

0-100% (relative to GoDesk and Masergy)

GoDesk

Masergy

Customer Support
100 100%
Customer Support
0% 0
Managed Security Services
0 0%
Managed Security Services
100% 100
Education
100 100%
Education
0% 0
Cloud Storage
0 0%
Cloud Storage
100% 100

User comments

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What are some alternatives?

When comparing GoDesk and Masergy, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Cisco SD-WAN - SD-WAN is a software-defined approach to managing the wide-area network, or WAN.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

WiscNet - WiscNet Security Services provide a managed firewall and understands the importance of network security.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

Cisco Meraki SD-WAN - What is SD-WAN?

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