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GoDesk VS LiveVox

Compare GoDesk VS LiveVox and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

LiveVox logo LiveVox

Livevox cloud-based contact center solutions leverage multiple channels to combine voice, text and email and meet the consumer on their channel of choice.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • LiveVox Landing page
    Landing page //
    2023-07-25

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

LiveVox

Website
livevox.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

LiveVox features and specs

No features have been listed yet.

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

+ Add video

LiveVox videos

+ Add

LiveVox: A Next-Generation Contact Center Platform

More videos:

  • Review - LiveVox (LVOX) CEO On The Company's SPAC Deal Close
  • Review - LiveVox Learning Lab Webinar: U15 Platform Release

Category Popularity

0-100% (relative to GoDesk and LiveVox)

GoDesk

LiveVox

Customer Support
100 100%
Customer Support
0% 0
Call Center Software
0 0%
Call Center Software
100% 100
Education
100 100%
Education
0% 0
Cloud Contact Center
0 0%
Cloud Contact Center
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GoDesk and LiveVox

GoDesk Reviews

We have no reviews of GoDesk yet.
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LiveVox Reviews

Best Call Center Software: The Complete List (2020 Update)
LiveVox is the leading provider of cloud contact center solutions. LiveVox offers an integrated predictive dialer, ACD, IVR, call recording and business analytics suite. The patented, fully burstable LiveVox platform utilizes carrier IP/MPLS networks and delivers multi-site deployment, routing and controls.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing GoDesk and LiveVox, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Aavaz.biz - Aavaz Telemarketing Software is created to serve small businesses design and launch efficient calling campaigns, free from the traditional barriers of expensive and technological complexity.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Aheeva - The Omnibrand, Omnichannel, Omnilocation Contact Center Solution

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

EasyCall Cloud - EasyCall is call center system software easy and intuitive, the fully managed cloud solution for inbound and outbound calls of your contact and call center.

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