GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.
iMocha is a skills intelligence and assessment platform that enables talent teams to make smarter talent decisions. More than 300 organisations in 70+ countries are using iMocha’s platform to acquire job-fit talent faster and in measuring the ROI from their talent development initiatives. The platform comes with innovative features to conduct asynchronous interviews, AI-LogicBox (AI-based pseudo-coding simulator), AI-powered language analyser, skill benchmarking, talent analytics, and custom assessment consulting etc. Enterprises from IT/ITeS, Telecom, Banking, Financial and Insurance services, Engineering, and Healthcare verticals are using iMocha’s assessments for technical, functional and soft skills leveraging the world’s largest skill library comprising 2500+ skills across over 300 job roles.
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