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GoDesk VS Ideagen Pentana

Compare GoDesk VS Ideagen Pentana and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

Ideagen Pentana logo Ideagen Pentana

Ideagen Pentana is a complete risk-based audit automation solution that delivers performance and agility.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • Ideagen Pentana Landing page
    Landing page //
    2023-10-04

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

Ideagen Pentana

Website
ideagen.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Ideagen Pentana features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to GoDesk and Ideagen Pentana)

GoDesk

Ideagen Pentana

Customer Support
100 100%
Customer Support
0% 0
Auditing And Compliance
0 0%
Auditing And Compliance
100% 100
Education
100 100%
Education
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

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What are some alternatives?

When comparing GoDesk and Ideagen Pentana, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Proind Compliance Controller - Proind provides Legal & Regulatory Compliance Management Software solutions in India. We help to streamline & simplify risk, compliance, legal processes & performance management.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

wISO - ISO Specialists based in Malta. We expertly implement and maintain your ISO management system to the highest standards.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

MKinsight - Ideagen's Internal Audit Software, Pentana is a complete risk-based audit automation solution which delivers performance, agility and real time insights into the organisation's risk profile.

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