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GoDesk VS HetrixTools

Compare GoDesk VS HetrixTools and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

HetrixTools logo HetrixTools

FREE Uptime Monitoring + Server Monitoring + Status Page + Blacklist Monitoring!
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • HetrixTools Landing page
    Landing page //
    2019-03-03

Free Uptime Monitoring

Minimize your downtime by being the first to know about it! Start off with 15 Uptime Monitors, checked every 1 minute, from around the world, completely FREE forever.

Uptime Monitor features included for free:

  • Accurate downtime detection, checking your website/server from around the world simultaneously
  • Public Uptime Status Page
  • Server Resource Usage Monitoring
  • Public/Private Uptime Reports
  • SSL Validity/Hostname Monitor
  • SSL Expiration Monitor
  • Domain Name Expiration Monitor
  • Nameservers Change Detection
  • Maintenance Mode + Schedule Maintenance + One-click Maintenance
  • much more

Free Blacklist Monitor

The simple, yet effective way of monitoring all of your IPs & Domains and notice if any of them get blacklisted on the most popular blacklists, so you can immediately take action to find the cause and start the delisting procedures, before it gets to affect your clients or your network reputation.

Why HetrixTools?

  • The user interface is extremely fast and simple to work with, no need to load countless pages to get things done
  • We're constantly developing and improving the platform to get even better and contain more features
  • If you're willing to spend 5 minutes of your time to try out our platform you'll see everything mentioned above for yourself

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

HetrixTools

Website
hetrixtools.com
Pricing URL
Official HetrixTools Pricing
$ Details
freemium $9.95 / Monthly (Professional Uptime Monitoring)
Platforms
Browser
Release Date
2015 May
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

HetrixTools features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to GoDesk and HetrixTools)

GoDesk

HetrixTools

Customer Support
100 100%
Customer Support
0% 0
Website Monitoring
0 0%
Website Monitoring
100% 100
Education
100 100%
Education
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

Share your experience with using GoDesk and HetrixTools. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, HetrixTools seems to be more popular. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GoDesk mentions (0)

We have not tracked any mentions of GoDesk yet. Tracking of GoDesk recommendations started around Mar 2021.

HetrixTools mentions (16)

  • How to check how many resources use my website?
    You can use "htop" command to view current CPU, RAM and SWAP usage, also see which process is taking up how much of each resource. And if you want to collect data over time, you can use a monitoring agent like https://hetrixtools.com/ to monitor network, cpu, ram, disk access etc all of the time. Source: 12 months ago
  • Does ManageWP have a feature to monitor SSL Uptime?
    HetrixTools about the best free service I've used that includes that. Source: about 1 year ago
  • Is hetzner down?
    You can use hetrixtools Uptime Monitor for free. Https://hetrixtools.com Better Uptime is also good. Https://betterstack.com/better-uptime. Source: over 1 year ago
  • Xfinity is what the folks are using?
    I'm using Ziply and they have been pretty much rock solid. I have a free uptime service via https://hetrixtools.com/ and they claim that in 2022 my uptime percentage is 99.9990%. And likely some of that is when I have decided to reboot my router. Source: over 1 year ago
  • Script to record when internet is down and keep track? Also Email everyday once ISP is available
    Perhaps monitor from outside though unless you run it yourself I don't think every second would be easy to find. A couple of possibilities: https://hetrixtools.com/ and https://uptimerobot.com/. Source: almost 2 years ago
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What are some alternatives?

When comparing GoDesk and HetrixTools, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

UptimeRobot - Free Website Uptime Monitoring

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Pingdom - With website monitoring from Pingdom you will be the first to know when your website is down. No installation required. 30-day free trial.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

MxToolBox - All of your MX record, DNS, blacklist and SMTP diagnostics in one integrated tool.

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