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GoDesk VS HelpSmith

Compare GoDesk VS HelpSmith and see what are their differences

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Contents:
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  2. » Reviews
  3. » Alternatives

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

HelpSmith logo HelpSmith

HelpSmith is a help authoring tool to create CHM HTML help files, manuals, and PDF documents.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • HelpSmith Landing page
    Landing page //
    2023-07-03

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

HelpSmith

Website
helpsmith.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

HelpSmith features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to GoDesk and HelpSmith)

GoDesk

HelpSmith

Customer Support
100 100%
Customer Support
0% 0
Document Management
0 0%
Document Management
100% 100
Education
100 100%
Education
0% 0
Document Management System
0 0%
Document Management System
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GoDesk and HelpSmith

GoDesk Reviews

We have no reviews of GoDesk yet.
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HelpSmith Reviews

Best 25 Software Documentation Tools 2023
HelpSmith is a desktop-based documentation authoring tool that allows users to create various types of documentation, including help files, manuals, and knowledge bases.
Source: www.uphint.com

What are some alternatives?

When comparing GoDesk and HelpSmith, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Dr.Explain - Dr.Explain software is a help file authoring tool.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

MadCap Flare - Documentation for Any Audience, Language or Format

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

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