Software Alternatives & Reviews
Register | Login

GoDesk VS HelpMaster

Compare GoDesk VS HelpMaster and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

HelpMaster logo HelpMaster

Help desk software for better customer service and support
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • HelpMaster Landing page
    Landing page //
    2021-10-12

  www.helpmasterpro.comSoftware by PRD Software

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

HelpMaster

Website
helpmasterpro.com
Pricing URL
Official HelpMaster Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

HelpMaster features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to GoDesk and HelpMaster)

GoDesk

HelpMaster

Customer Support
93 93%
Customer Support
7% 7
Education
100 100%
Education
0% 0
Help Desk
86 86%
Help Desk
14% 14
Customer Service
0 0%
Customer Service
100% 100

User comments

Share your experience with using GoDesk and HelpMaster. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing GoDesk and HelpMaster, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

Enchant - The easiest way to scale personalized customer support

Loading...