Software Alternatives & Reviews
Register | Login

GoDesk VS HelpHero

Compare GoDesk VS HelpHero and see what are their differences

UserGuiding
User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

HelpHero logo HelpHero

The onboarding & help experience your users deserve. 🤔👉💡
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • HelpHero Landing page
    Landing page //
    2023-09-06

Guide your users to success with HelpHero's easy-to-use and affordable software platform. Build interactive tours and walkthroughs to enhance user onboarding and and experience. Boost new feature adoption and user engagement with contextual hints, prompts, announcements and more. No coding or design experience required. Easy editing and customization. Unlimited tours, hotspots, checklists and team members. Visit https://helphero.co/ to learn more about our free 14-day trial.

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

HelpHero

Website
helphero.co
Pricing URL
Official HelpHero Pricing
$ Details
paid Free Trial $55.0 / Monthly (Up to 1,000 active users)
Platforms
-
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

HelpHero features and specs

  • Easy editing and customization: No coding or design experience required
  • User onboarding checklists: Guide customers through onboarding and increase conversion rates
  • Hotspots: On-demand contextual hints to highlight product features or drive user behaviour
  • Measure and optimize performance: Track conversion rates and identify opportunities for improving user experience
  • Advanced personalization and targeting: Configure content to target specific users
  • Full access: All plans come with advanced features like custom CSS, API access, multi-page tours and more
  • No restrictions: Unlimited tours, hotspots, checklists, team members

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

+ Add video

HelpHero videos

+ Add

HelpHero Demo

Category Popularity

0-100% (relative to GoDesk and HelpHero)

GoDesk

HelpHero

Customer Support
93 93%
Customer Support
7% 7
User Onboarding And Engagement
0 0%
User Onboarding And Engagement
100% 100
Education
100 100%
Education
0% 0
User Engagement
0 0%
User Engagement
100% 100

User comments

Share your experience with using GoDesk and HelpHero. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing GoDesk and HelpHero, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

Loading...