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GoDesk VS Helix ALM

Compare GoDesk VS Helix ALM and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

Helix ALM logo Helix ALM

Helix ALM is the single, integrated application that lets you centralize and manage requirements, test cases, issues, and other development artifacts and their relationships.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • Helix ALM Landing page
    Landing page //
    2023-09-17

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

Helix ALM

Website
perforce.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Helix ALM features and specs

No features have been listed yet.

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

+ Add video

Helix ALM videos

+ Add

Jira Intergration with Helix ALM

More videos:

  • Review - What's New Helix ALM 2018 4
  • Tutorial - How to Improve Collaboration With Helix ALM and Slack

Category Popularity

0-100% (relative to GoDesk and Helix ALM)

GoDesk

Helix ALM

Customer Support
100 100%
Customer Support
0% 0
Website Testing
0 0%
Website Testing
100% 100
Education
100 100%
Education
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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What are some alternatives?

When comparing GoDesk and Helix ALM, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Visual Studio Team Services - Visual Studio Team Services (VSTS) provides unlimited Git hosting, cloud build for CI, agile planning and continuous delivery.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

PractiTest - PractiTest is a cloud based Innovative test management tool.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

Micro Focus ALM - Learn how Micro Focus’ Application Lifecycle Management (ALM) software tools provide the agility, visibility, and collaboration solutions you need to optimize app development and testing, foster innovation, and improve the user experience.

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