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GoDesk VS GenHelp

Compare GoDesk VS GenHelp and see what are their differences

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GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

GenHelp logo GenHelp

Help Authoring Tool (HAT)
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • GenHelp Landing page
    Landing page //
    2020-08-26

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

GenHelp

Website
genhelp.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

GenHelp features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to GoDesk and GenHelp)

GoDesk

GenHelp

Customer Support
100 100%
Customer Support
0% 0
Knowledge Management
0 0%
Knowledge Management
100% 100
Education
100 100%
Education
0% 0
Document Management System
0 0%
Document Management System
100% 100

User comments

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What are some alternatives?

When comparing GoDesk and GenHelp, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

MadCap Flare - Documentation for Any Audience, Language or Format

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

Adobe RoboHelp - Adobe RoboHelp empowers organizations to deliver engaging help and policy content across mobile devices, formats, and platforms.

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