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GoDesk VS Fider

Compare GoDesk VS Fider and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

Fider logo Fider

Fider is an open source, cross platform and free to use customer feedback platform for companies...
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • Fider Landing page
    Landing page //
    2023-09-26

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

Fider

Website
getfider.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Fider features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to GoDesk and Fider)

GoDesk

Fider

Customer Support
100 100%
Customer Support
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Education
100 100%
Education
0% 0
User Feedback
0 0%
User Feedback
100% 100

User comments

Share your experience with using GoDesk and Fider. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare GoDesk and Fider

GoDesk Reviews

We have no reviews of GoDesk yet.
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Fider Reviews

30+ Customer Feedback Tools comparison
if you got the time, open-source gives you freedom for a custom solution and complete ownership. The only contenders are Fider and ClearFlask both licensed under AGPL3. While Fider is lacking analytic features and scalable infrastructure, it is ideal for small to medium volume. Whereas ClearFlask can be deployed either via a PostgreSQL DB for small deployments or a scalable...
Source: clearflask.com

Social recommendations and mentions

Based on our record, Fider seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GoDesk mentions (0)

We have not tracked any mentions of GoDesk yet. Tracking of GoDesk recommendations started around Mar 2021.

Fider mentions (2)

  • Anyone use a Business Coach
    Next level is using a solution like Fider & assigning one of your staff as owners of gathering top voted feedback. Source: over 2 years ago
  • I have a problem with the management of users feedback for validating my idea
    Fider is the most simplest way to collect feedback and engage with your prospects and customers. getfider.com it is opensource and they have a hosted model with donation option starting from $2. Source: about 3 years ago

What are some alternatives?

When comparing GoDesk and Fider, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Nolt - A fast & beautiful way to collect user feedback

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Upvoty - User feedback in 1 simple overview 🔥

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

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