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GoDesk VS FeedBear

Compare GoDesk VS FeedBear and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

FeedBear logo FeedBear

The smartest way to manage feedback from your customers
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • FeedBear Landing page
    Landing page //
    2023-09-28

FeedBear helps you make informed product decisions and keep users in the loop.

  • Feedback boards allow you to collect feedback from your customers in one, central place.
  • Roadmap fills up automatically as you make progress.
  • Changelog allows you to make bigger announcements in a beautiful way.

Check out our website to learn more.

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

FeedBear

Website
feedbear.com
Pricing URL
Official FeedBear Pricing
$ Details
paid Free Trial $59.0 / Monthly (All-inclusive)
Platforms
Web
Release Date
2018 August
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

FeedBear features and specs

  • Integrations: Intercom, Slack
  • Public roadmap: Show your progress
  • Feedback boards: Let your users post feedback & requests
  • Changelog: Announce important updates
  • Free Trial: 14-day free trial, no credit card required
  • Easy to Set-up and use: less than 5 min setup
  • Clean UI: Clean and Smooth UI, No technical jargon and just works

Category Popularity

0-100% (relative to GoDesk and FeedBear)

GoDesk

FeedBear

Customer Support
100 100%
Customer Support
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Education
100 100%
Education
0% 0
User Feedback
0 0%
User Feedback
100% 100

User comments

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What are some alternatives?

When comparing GoDesk and FeedBear, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Upvoty - User feedback in 1 simple overview 🔥

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

Nolt - A fast & beautiful way to collect user feedback

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