GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.
eXo Platform is an all-in-one digital workplace solution that helps you connect, align and engage your teams around a single interface. You can use it to improve company and peer-to-peer communication, boost collaboration and manage company knowledge.
To achieve this, eXo Platform offers a rich set of features such as enterprise social networking (people profiles, directory, activity streams, notifications, etc.), corporate or team spaces, document management, content publishing, wikis, calendars, task management, forums, polls, private or team chat, video calls, and search function for quickly finding any information. The platform also helps boost employee engagement through gamification, reward programs, employee recognition tools and more.
Features can be switched on or off according to your needs. You can brand and personalize the interface of the platform, build internal resource centers, news areas, collaborative spaces, communities and tailor each one of them with all the content and apps you need.
The platform is accessible from any web browser. Mobile apps for Android and iOS devices are also available and allow users on the go to be notified about important things through push notifications and access all of the platform’s features.
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Utilizing eXo has been truly remarkable. The platform encompasses all the essential features for effective collaboration and communication, and the support from the customer success team has been invaluable in facilitating a smooth transition.
exo stands out in enhancing user engagement by cultivating a lively and inclusive community. Utilizing forums, discussion boards, and collaborative projects, users can connect, share insights and mutually learn, fostering a dynamic ecosystem of knowledge and collaboration.
The user-friendly interface makes it easy to navigate, providing a superb experience for all users. In my personal journey with the eXo Platform, I have encountered nothing but extraordinary performance. The platform's revolutionary features not only stand out but also set a completely new standard in tech solutions. Its interface, which is not only user-friendly but also aesthetically pleasing, truly makes working with it a delightful experience. Additionally, the transparent recognition system integrated into the platform elevates the professional experience by fostering a sense of acknowledgement and appreciation. When it comes to functionality, the eXo Platform offers versatility that caters to the diverse needs of professionals across different industries. It is without a doubt an indispensable tool for individuals seeking a comprehensive and dynamic solution to elevate their work efficiency. Thus, my strong recommendation goes out to anyone in search of a cutting-edge platform that seamlessly integrates innovation with practicality.
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