Software Alternatives & Reviews

GoDesk VS eXo Platform

Compare GoDesk VS eXo Platform and see what are their differences

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

eXo Platform logo eXo Platform

Digital workplace solution
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • eXo Platform Landing page
    Landing page //
    2023-05-06

eXo Platform is an all-in-one digital workplace solution that helps you connect, align and engage your teams around a single interface. You can use it to improve company and peer-to-peer communication, boost collaboration and manage company knowledge.

To achieve this, eXo Platform offers a rich set of features such as enterprise social networking (people profiles, directory, activity streams, notifications, etc.), corporate or team spaces, document management, content publishing, wikis, calendars, task management, forums, polls, private or team chat, video calls, and search function for quickly finding any information. The platform also helps boost employee engagement through gamification, reward programs, employee recognition tools and more.

Features can be switched on or off according to your needs. You can brand and personalize the interface of the platform, build internal resource centers, news areas, collaborative spaces, communities and tailor each one of them with all the content and apps you need.

The platform is accessible from any web browser. Mobile apps for Android and iOS devices are also available and allow users on the go to be notified about important things through push notifications and access all of the platform’s features.

GoDesk

$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July

eXo Platform

$ Details
freemium $5.0 (Professional 5$ / user / month)
Platforms
Browser Windows iOS Android Linux
Release Date
-

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

eXo Platform features and specs

No features have been listed yet.

GoDesk videos

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eXo Platform videos

eXo Platform en 2 minutes

Category Popularity

0-100% (relative to GoDesk and eXo Platform)
Customer Support
100 100%
0% 0
Project Management
26 26%
74% 74
Education
100 100%
0% 0
Task Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GoDesk and eXo Platform

GoDesk Reviews

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eXo Platform Reviews

  1. eXo Platform Delivers Outstanding Features with Exceptional Support

    Utilizing eXo has been truly remarkable. The platform encompasses all the essential features for effective collaboration and communication, and the support from the customer success team has been invaluable in facilitating a smooth transition.

  2. Knowledgeable and Collaboration

    exo stands out in enhancing user engagement by cultivating a lively and inclusive community. Utilizing forums, discussion boards, and collaborative projects, users can connect, share insights and mutually learn, fostering a dynamic ecosystem of knowledge and collaboration.

  3. Best place for employee engagement.

    The user-friendly interface makes it easy to navigate, providing a superb experience for all users. In my personal journey with the eXo Platform, I have encountered nothing but extraordinary performance. The platform's revolutionary features not only stand out but also set a completely new standard in tech solutions. Its interface, which is not only user-friendly but also aesthetically pleasing, truly makes working with it a delightful experience. Additionally, the transparent recognition system integrated into the platform elevates the professional experience by fostering a sense of acknowledgement and appreciation. When it comes to functionality, the eXo Platform offers versatility that caters to the diverse needs of professionals across different industries. It is without a doubt an indispensable tool for individuals seeking a comprehensive and dynamic solution to elevate their work efficiency. Thus, my strong recommendation goes out to anyone in search of a cutting-edge platform that seamlessly integrates innovation with practicality.

    🏁 Competitors: Google Meet, Telegram
    👍 Pros:    Easy user interface|Secure and easy to use|Rewards and recognition|Great for collaboration|Employee data management
    👎 Cons:    Absolutely nothing!

50 Best Computer-Based Training Tools
eXo Platform is open-source digital workplace software that includes a number of collaboration, communication, employee reward, and knowledge management features. It gives employees access to a company’s knowledge base that consists of documents. Employees can directly view compliance documents and learning materials in all popular formats online. The platform also has an...

What are some alternatives?

When comparing GoDesk and eXo Platform, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Workplace by Facebook - Connect everyone in your company and turn ideas into action.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Communifire - Enterprise Social Collaboration Software

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

DigitalChalk - Online Training Software and Learning Management System (LMS)