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GoDesk VS Element.io

Compare GoDesk VS Element.io and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
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GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

Element.io logo Element.io

Secure messaging app with strong end-to-end encryption, advanced group chat privacy settings, secure video calls for teams, encrypted communication using Matrix open network. Riot.im is now Element.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • Element.io Landing page
    Landing page //
    2023-07-20

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

Element.io

Website
about.riot.im
Pricing URL
-
$ Details
free
Platforms
-
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Element.io features and specs

No features have been listed yet.

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

+ Add video

Element.io videos

+ Add

RIOT : Riot.im : A New World Of Open Communication!

Category Popularity

0-100% (relative to GoDesk and Element.io)

GoDesk

Element.io

Customer Support
100 100%
Customer Support
0% 0
Communication
0 0%
Communication
100% 100
Education
100 100%
Education
0% 0
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GoDesk and Element.io

GoDesk Reviews

We have no reviews of GoDesk yet.
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Element.io Reviews

18 Best Discord Alternatives 2020 | Expert Reviews
Element, formerly known as Riot, is a great alternative to Discord with many of the same features and functions. What sets Element apart is that it was created using open-source software, which allows for customization and flexibility. Element is based on a reaction-based software called Matrix, which allows you to bring other communication channels into the app as well as...
Source: solutionsuggest.com
5 best secure private messengers
Neither Riot nor Matrix have been fully audited, although Olm and Megolm have been. Riot.im has been criticized the past for its rather basic user interface, but this no longer true. It still lags behind the futuristic flashiness of Wire, but Riot is now a highly capable messenger with functionality often compared to the corporate messaging workhorse, Slack.
Source: proprivacy.com
11 Alternatives to Whatsapp that Actually Respect Your Privacy
Formerly Riot.im, Element uses Matrix as a back end, and is an excellent chat app for those who like open source from end to end. Everything from the chat client, the chat protocol, and the video conferencing software are all open source, which is an important part of why Element is so respectful of your privacy. In the open source community, people are generally very...
Source: www.maketecheasier.com

Social recommendations and mentions

Based on our record, Element.io seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GoDesk mentions (0)

We have not tracked any mentions of GoDesk yet. Tracking of GoDesk recommendations started around Mar 2021.

Element.io mentions (1)

What are some alternatives?

When comparing GoDesk and Element.io, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Matrix.org - Matrix is an open standard for decentralized persistent communication over IP.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Signal - Fast, simple & secure messaging. Privacy that fits in your pocket.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

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