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GoDesk VS eAssistance Pro

Compare GoDesk VS eAssistance Pro and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

eAssistance Pro logo eAssistance Pro

eAssistance Pro live chat software for customer support. Chat your website visitors at real time & turns into customers. Easy to install & fully customizable.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • eAssistance Pro Landing page
    Landing page //
    2023-09-21

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

eAssistance Pro

Website
eassistancepro.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

eAssistance Pro features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to GoDesk and eAssistance Pro)

GoDesk

eAssistance Pro

Customer Support
90 90%
Customer Support
10% 10
Education
100 100%
Education
0% 0
Help Desk
82 82%
Help Desk
18% 18
Live Chat
0 0%
Live Chat
100% 100

User comments

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What are some alternatives?

When comparing GoDesk and eAssistance Pro, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

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