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GoDesk VS DownDetector

Compare GoDesk VS DownDetector and see what are their differences

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GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

DownDetector logo DownDetector

A simple service to tell you whether a website is down.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • DownDetector Landing page
    Landing page //
    2021-07-29

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

DownDetector

Website
downdetector.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

DownDetector features and specs

No features have been listed yet.

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

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DownDetector videos

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Android App Review - Downdetector

More videos:

  • Review - App Review: Downdetector (4K)
  • Review - What is Downdetector?

Category Popularity

0-100% (relative to GoDesk and DownDetector)

GoDesk

DownDetector

Customer Support
100 100%
Customer Support
0% 0
Website Monitoring
0 0%
Website Monitoring
100% 100
Education
100 100%
Education
0% 0
Uptime Monitoring
0 0%
Uptime Monitoring
100% 100

User comments

Share your experience with using GoDesk and DownDetector. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, DownDetector seems to be more popular. It has been mentiond 421 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GoDesk mentions (0)

We have not tracked any mentions of GoDesk yet. Tracking of GoDesk recommendations started around Mar 2021.

DownDetector mentions (421)

  • AT&T customers report nationwide service disruptions
    Downdetector's front page[0] seems to indicate issues with other carriers as well - Verizon and TMobile. There are are several other providers showing on the front page, but I think a lot of them are MVNOs on the big three networks. [0] https://downdetector.com/. - Source: Hacker News / 2 months ago
  • Are the servers down or smthn?
    Yeah some of em I think, go to downdetector.com. Source: 5 months ago
  • AA.com a bit broken?
    There are a lot of broken sites right now (AA is one of them) https://downdetector.com/ Not sure if there is a backbone down or Akamai outage. Source: 5 months ago
  • Anyone know how to fix this error?
    Check downdetector.com for network issues with Battlefield and/or your ISP. Source: 5 months ago
  • Starlink outage?
    Downdetector.com > reddit.com for this sort of info. Source: 5 months ago
View more

What are some alternatives?

When comparing GoDesk and DownDetector, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Pingdom - With website monitoring from Pingdom you will be the first to know when your website is down. No installation required. 30-day free trial.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

IsItDown RightNow - "Is It Down Right Now" monitors the status of your favorite web sites and checks whether they are down or not.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

Outage.Report - See if your provider or web service is having an outage or it's just you. Post yours and see other's reports and complaints

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